bob mccluckie

Help urgently needed with this problem.  I have a house in Brittany that I visit a once a year in the summer. When I return to the UK I always turn the water off at the mains stopcock in the garden. In the last 12 months I have been there for 2 weeks last August. In March SAUR installed a new water meter in the garden. Today I received a water bill claiming I've used 710 euros worth of water in the last year! I have my garden tended monthly and the people who do that have twice checked in the last year that the water was turned off. I suspect there is some discrepancy between the old meter readsing and the new but I have no idea how to go about challenging the bill and my French isn't up to it. Where on earth can I get some help with this problem? Any ideas are most welcome!

Help urgently needed with this problem.  I have a house in Brittany that I visit a once a year in the summer. When I return to the UK I always turn the water off at the mains stopcock in the garden. In the last 12 months I have been there for 2 weeks last August. In March SAUR installed a new water meter in the garden. Today I received a water bill claiming I've used 710 euros worth of water in the last year! I have my garden tended monthly and the people who do that have twice checked in the last year that the water was turned off. I suspect there is some discrepancy between the old meter readsing and the new but I have no idea how to go about challenging the bill and my French isn't up to it. Where on earth can I get some help with this problem? Any ideas are most welcome!