Tregeare

Can I add my comments on the appalling service of Teleconnect. Just don't go there. Breaking down three or four times a day, sky-high charges, unanswered (lord help you if a bank holiday follows a weekend !!) or impossibly complex help lines (on one occasion I was given a schoolboy telling-off for pressing the reset button). I switched to Orange, so Teleconnect are trying to squeeze every penny out of me. I have to end the contract with an international registered letter, which must arrive in the calendar month before you want to withdraw. They claim I returned a damaged modem (not true) or that I didn't return one (I have proof of posting). I'm now paying Orange E30 a month less for a service that works, and hope I'm free of these people. Will see if there's a local government consumer protection service when next in France.