MandyMoo

Thank you for all the comments/advice. Lots to discuss!! It's been a steep learning curve and we've possibly been somewhat naive. Not any more though!! Genuinely appreciate you all taking the time to put 'pen to paper'

Well, if we didn't feel stupid enough before, we feel like total idiots now! Appreciate all the replies

We have been asking for factures since day 1 - I have all the emails we have sent continually asking for them. Does this make any difference?

We have used an English builder working in France to assist with our renovation. We have asked for receipts and invoices since he started last summer but have received very few with various excuses given. We have asked for a facture and guarantee for a roof which was paid for in June. The builder has said he will give us these but needs us to pay the VAT on top of our original payment or he won't be able to give us the guarantee. I want to know if he can do this - add on VAT months after we've paid, and refuse to give us the guarantee if we don't pay it. This is obviously going to apply to any other paperwork we ask for. We have made a lot of errors dealing with this bloke and could kick ourselves for choosing him to do the work in the first place. Any help gratefully received.