Hi all HNY! I am long term renting (1 year) a managed duplex appt in central Paris. It is fully furnished and usually used as a holiday let / short term work contract place. We are the top 2 floors and the landlord is on the bottom two, of a four floor building. The other Sunday (20th) we returned home to find the washing machine upstairs had flooded our downstairs (later found out a major pipe had detached mid cycle). No major damage done, but I soon found the fuse box crackling & fizzing so immediately isolated the electrics. The box was soaked through. Upon txt ing my account manager at the letting agents I was informed she would deal with it on Monday sometime around midday. I have 2 toddlers and it gets dark at 5pm. I wanted a safety check. Reasonable? When pressed, she told me their electrician didn't work Sundays and the owner wouldn't pay for a call out. I called out a certified electrician myself, and he informed me that the damage amounted to €1300. The manager at the agency (obviously tipped off by his staff) phoned me and authorised the payment, stating I could then deduct it from my next months rent. The day after he then reversed his position saying I would have to claim it back off my multi risk insurance, which of course I have. Question is, should I have to pay for the landlords machine damaging the landlords electrics and then use MY policy to claim it back? Have I been naive in paying it, or is this how it is in France? Best regards Matt
