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Right click on my computer (if you do not have my computer icon on desktop: right click desktop, click personalise, use the link on the left Desktop icons and make sure my computer is highlighted) Click Manage Go to services find and Stop program compatibility assistant service Download EXPAT SHIELD from http://www.expatshield.com/ This will mean you avoid rubbish ware Save the file e.g. desktop When the file has downloaded right click and rename it whateveryouwant.exe After renaming the file right click and run as administrator That’s it all done You now have a working copy of expatshield Huw