Allen

Hi All Thanks for your responses and advice. We rang the English speaking helpline as advised this morning got thropugh within a minute or so and explained the situation. They were very helpful and arranged to change the supply back to normal today - in the end it took them 3 hours to get someone out there so we were very pleased.   It does not explain why we did not get the latest set of bills or chase up letters but we can follow this up later.  We would advise people on EDF to register on-line with them - quite straightforward really and this allows us to check the latest situation and see the last bill and history anytime we want - also you can pay immediately on-line by credit card which worked well. So - credit to EDF in fixing problem and we won't comment about the communication problems that started it all until we are sure what caused them. regards to all Allen Kaye      

Hi We have had our electricity supply limited (for some reason after 10 years, the last bill and reminder was sent to the French house instead of here in England).  We have now registered on line and paid the bill but does anyone know how long it takes for the supply to be fully restored please or whether we need to do anything else? regards   Allen Kaye