Gardian and Another, thanks VERY much for the helpful responses. Things make more sense now. Being that I am only in residence at the house intermittently, I think I may be able to get away with uncoupling myself from France Telecom. I have a BlackBerry cell phone that works fine for phone and email, and people who rent my house almost always come with their own cell phones -- so generally speaking, any outage or problem wouldn't be too crippling. And yes, I'm canvassing some friends and neighbors for their thoughts on the "best" provider ("best" meaning the one that people complain about the least, just like here in the USA). In your experience, if one selects the option where the ISP takes over your FT line, do you have to contact FT yourself to let them know this is happening and not to bill you the 16 euros a month? Or does the ISP handle this automatically? CK