[quote user="michlyntyres"]We live in Spain and a desjoyaux pool was already installed in the property. I would imagine it is quite an old pool, no Roman steps for a start just a ladder. My problems are as follows, the plastic band which secures the filter bag is broken, superglued it twice now because although I have emailed Desjoyaux 4 times now I haven´t received a reply. Another problem is purple dust and staining. I have shock treated the water and vacuumed after each shock and although the majority of the staining has gone there is still small amount of staining on the filter box. I am now waiting for the chlorine level to drop sufficiently so that I can pump a third of the water onto the garden as I don´t want to kill the grass or plants. Does anyone know how to remove the purple staining permanently and also how to I get Desjoyaux to respond to my requests for spare parts or servicing.[/quote] Hello everyone, my first post here. I am an italian living in spain not too far from the french border. I too have a desjoyaux pool in our recently rented home and the onwner had it since 1992 and worked fine they said. Anyways, I ordered my new cotton bags and filter rings (mine also was broken) through the barcelona agent and they were eager to help and sent them out in no time (costly they are!). I have alsways managed to speak to them although they have not always solved my problem (I do speak a decent spanish and catalan). I kept having heavy algae problems but once I completly emptied it out (after using every chemical in the book) and refilled it, its now working fine (knock on wood). 10 hours filtering per day (the pool is big 90m3), get the bags properly cleaned once a day and vacuum every other day. I can see how this is a head ache - system pool but it is now working fine. I do not think I would install one in my own home though. Hope this helps If you have any queries do pm Aurevoir CLaudio
