Jonzjob Posted April 29, 2010 Share Posted April 29, 2010 We have been having a problem with our phone line for the last couple of weeks, very intermittent. The line would suddenly go very crackly and the Livebox would do a reset and throw everything off line, internet and viop phone. The fixed line was impossible to hear what was being said.It got worse and I decided to phone the English help line for FT a couple of days ago. I must admit that I didn't expect much from it, but I am VERY glad to say that they were really helpful and now our problem has bee resolved. It was a line problem with a very high resistance, intermittent connection. The lady on the help line could not have been more helpful and as I said in the follow up feedback, she had a smile in her voice! The Orange engineer rang our bell when he had finished the repair and told me what the trouble had been and he too was really friendly.A really nice surprise and a very fast resolve for our problem. Well done Orange!Edit :- Nearly forgot, the number is 09.69.36.39.00 and the wait was just a few minutes. Link to comment Share on other sites More sharing options...
Martin963 Posted April 30, 2010 Share Posted April 30, 2010 We've just had a 36 hour fault repaired on our line too. A reparation bricolé to get us through the weekend, then a two hour fiddle a few days later.Although that was FT that came not Orange (although the difference is academic!).Both times a quick call from the engineer's mobile to check that we were happy.Not bad. Link to comment Share on other sites More sharing options...
gyn_paul Posted May 12, 2010 Share Posted May 12, 2010 How's life in the totally digital world of W. Devon then ? p Link to comment Share on other sites More sharing options...
Martin963 Posted May 13, 2010 Share Posted May 13, 2010 Sorry for the delay in seeing this.Fine, in answer to your question. Aerials that were past their best (for example at our neighbours) which produced sub-standard analogue pics now deliver first class digital signals. The pic quality of course is in the hands of the beancounters, but the actual transmission change-over has mainly been a success.One problem is on the north coast of Devon where a now-digital relay (might be Ilfracombe from memory) is being swamped by digital signals from S Wales. Planning on frequency sharing left a bit to be desired there.Latest excitement is a fire this afternoon at the Oxford BBC main transmitter which has burnt out the feeders to the newly installed UHF main aerial. I believe the analogues are back on using the reserve aerial but there's going to be some head-scratching about what to do, depending on how much damage has been done....http://news.bbc.co.uk/2/hi/uk_news/england/oxfordshire/8680692.stm Link to comment Share on other sites More sharing options...
Chancer Posted May 13, 2010 Share Posted May 13, 2010 Interesting that you should say that Martin, my house in the UK has always had crap reception, I coud never be bothered to change the ariel and used a booster instead, often on teletext half the text was missing.Now my tenants tell me that they are getting all the TNT channels from the ariel that I thought I would have to change for them.Can I ask you a question about TNT par antenne in France for a multi-habitation? Link to comment Share on other sites More sharing options...
Martin963 Posted May 14, 2010 Share Posted May 14, 2010 Well you can but whether or not I shall be able to help is another matter!Ask anyway, I'm sure a collegiate response (oh so fashionable at the moment) will be forthcoming from the combined efforts of this section's experts! Link to comment Share on other sites More sharing options...
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