Jay Posted November 5, 2010 Share Posted November 5, 2010 [quote user="cooperlola"]I have yet to use mine so it's increasinly unlikely that I'll make a call within the required three months, thus the credit is going to disappear unless I give them more money.[/quote]Just use your mobile to phone yourself on your landline and hang up after a few seconds - thats all it takes, saves topping up. Link to comment Share on other sites More sharing options...
Rose (& Greyman) Posted November 5, 2010 Share Posted November 5, 2010 Chancer, I was told 2323 reached multi-lingual customer services. I topped up online after setting up an account on the website. They also dealt with my query promptly by emailing serviceclients@ lebara-mobile.frHope that helps Link to comment Share on other sites More sharing options...
Chancer Posted November 5, 2010 Author Share Posted November 5, 2010 You dot have to pay tem more money Coop's just send one texto.I seem to recall we both lost our credit illimité to NRJ because of non use, I aint going to get caught again, paying more money to protect what you have already paid takes me back to the bad old days of Orange.I just tried but it appears with Lebara you cannot send a text to a landline, with Orange I could and it would (try to) speak the words, I used to love sending swear words in English to English people in France, those that spoke no French and would panic on recieving a call, to hear some disembowelled voice uttering anglo saxon swear words with a French accent really freaked some out [6]I just dialled 2323 to find my credit balance and found another thing they have got spot on, I chose the French language but the lady tha recorded the speech prompts speaks slowly and clearly and with an authority like she is speaking to a cretin, absolutely perfect [:D] Link to comment Share on other sites More sharing options...
cooperlola Posted November 6, 2010 Share Posted November 6, 2010 Thanks. I will get my o/h to send me a text!Cheers all.[:)] Link to comment Share on other sites More sharing options...
Jay Posted December 31, 2010 Share Posted December 31, 2010 Just wondered if all was OK with this mobile company before I order a sim. My bank keep bugging me for a french mobile number to send security codes to when using their card on the net. I tried giving them a UK no. but their computer will not accept it. I had an Orange PAYG years ago but kept loosing money when the top-up time expired. Link to comment Share on other sites More sharing options...
Graham & Brenda Posted December 31, 2010 Share Posted December 31, 2010 OK so far Jay. Have also topped up online with a UK card - v. straightforward. Link to comment Share on other sites More sharing options...
Jay Posted December 31, 2010 Share Posted December 31, 2010 Great, thanks. Link to comment Share on other sites More sharing options...
Jay Posted January 24, 2011 Share Posted January 24, 2011 Problems, problems, problems...............Got a SIM from Lebara last week and registered it online - no problem. Put it in my old mobile and it wouldn't work so I bought a very cheap unblocked phone off eBay. Tried the SIM in it and it comes up with "Code Blocage Reseau", asking for an 8 digit code.Phoned Lebara this morning and was told by some guy (Indian call centre?) that they were having problems with some of their SIMs and he would get back to me after lunch with a fix. He didn't ring so I phoned back and got some silly woman who didn't have a clue, her collegue had gone home!I sort of lost it and eventually she promised an engineer would ring me back in 30 minutes, that was about 45 minutes ago. If this is their idea of support I might just dump this SIM in the bin!I would be interested to hear if anyone else has had problems. Link to comment Share on other sites More sharing options...
Graham & Brenda Posted January 24, 2011 Share Posted January 24, 2011 Mine works OK in a 'phone I had previously paid to have unblocked to use a Leclerc sim. Have you tried another sim in your e-bay 'phone to prove it is the sim not the 'phone that is at fault. Can you try the Lebara sim in a friend's unblocked 'phone? Link to comment Share on other sites More sharing options...
Jay Posted January 24, 2011 Share Posted January 24, 2011 Yeah, I have an Orange SIM that works fine in the new phone and have tried the new SIM in two unblocked phones. The guy I spoke to this morning on the helpline seemed to know what he was talking about but the woman this afternoon was just so dim it was unbelievable. I have sent an email to the company as I just don't think those from the helpline will ring back. Link to comment Share on other sites More sharing options...
Suze01 Posted January 24, 2011 Share Posted January 24, 2011 Can I recommend Zeroforfait (option compteur). I have used them since they launched and they are very good. On the SFR network, billed by the second from the first second, very competitive rates. You get an email bill at the end of each month, you only pay what you've used. Minimum 15€ per trimestre. Various options available but I just have their 'compteur' option. If anyone is interested I can 'parrain' you if you PM me your email & name and we both get a credit.http://www.zeroforfait.fr/cgi-bin/cie.cgi?b=tge&cid=zf&z=921b482c961345de2710d416ea8d899d&pi=0011013100110131&p=/options_alacarte.shtml Link to comment Share on other sites More sharing options...
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