sid Posted April 3, 2006 Share Posted April 3, 2006 We have a Grundig Skybox and because my wife is deaf we use the subtitles facility. Sometime within the last week (I'm not sure exactly when because we've been away) the subtitles have stopped working properly.Subtitles are selected via System setup, but currently this shows that they are selected ON, however they're not appearing. I need to reboot the box by disconnecting it from the mains and then reconnecting, whereupon the subtitles reappear. I assume this has something to do with the recent software upgrades on SKY? I can't go through a reboot every time I switch the TV on... does anyone have another solution? Link to comment Share on other sites More sharing options...
Baz Posted April 3, 2006 Share Posted April 3, 2006 It might be worth doing a Forced Download, but follow the instructions carefully, for details look here :http://www.satelliteonline.co.uk/forced_downloads.htmBaz Link to comment Share on other sites More sharing options...
sid Posted April 3, 2006 Author Share Posted April 3, 2006 Hi BazThanks.AFAIK the software is up to date (operating system version 1.2S4FE, EPG Software version 3.4.4b) but I'll certainly give the forced download a try. I'll let you know what happens.RegardsSid Link to comment Share on other sites More sharing options...
sid Posted April 4, 2006 Author Share Posted April 4, 2006 BazSuccess!! The forced download appears to have fixed the problem and the subtitles are restored!Thank you very much.Sid Link to comment Share on other sites More sharing options...
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