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Lachouette

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Posts posted by Lachouette

  1. [quote user="mike.m"]

    I was rather hoping that someone affiliated to GdeF had received official clarification from them ( its been in existence since January ). Anyone heard anything formally ?[/quote]

    We're with GdeF, and I attended a meeting organised by them earlier in the year.  We were told then that we are 'commercants' and pay at 12%, and that's what I've paid, on-line through net-enterprises.fr for the last 2 quarters.

    Jan

  2. [quote user="LyndaandRichard"]

    One question though.

    Versement liberatoire de l'import sur le revenu?

    What does that mean? I selected yes.

    Thanks

    [/quote]

    As far as I know, you've jsut volunteered to pay an extra x% to cover your income tax too.  This may or may not be OK for you, depending on whether you earn enough to cross the tax payment threshold.

    Jan

  3. [quote user="Martinwatkins"]Sadly I think my luck with the wireless Alice connection and Nationwide might have been a one-off.   I now can't get to the page to allow me to make payments outside Nationwide,  although I can get to my list of payees.

    Bother!

    [/quote]

    You seem to be in the same boat as me!  As soon as I get a bit of peace and quiet (which may be the weekend) I'm going to have a go at tweeking as Danny's suggested.

    Bon courage,

    Jan

  4. [quote user="Judie"]I've been registered since the 1/01/09 and made my first declaration in April after the first trimestre ( Jan - March). I'm just about to do my second 3 months. As the previous poster, I do it through net-entreprises.fr.

    If you are unsure when you should declare, do contact your URSSAF office. I've found mine very helpful if somewhat unready for the whole thing.

    NB I didn't receive anything asking me to declare, I just went ahead and did so.[/quote]

    Like Judie, I've been registered since January but received an email inviting me to go on-line and make the second payment which is due by 31 July.

    Jan

  5. [quote user="Jane and Danny"]

    Martin, its good that you can connect to the Nationwide site OK by wifi but.... if you have a minute (or ten!) to try the suggestion above for modifying the MTU for the ethernet connection, it may be helpful for Jan (and for me to know!) if you can get it working. I don't think she has a wireless connection to try...

    Danny

     

    [/quote]

    No - I don't!  Alice have a USB plug in wifi connector for about 40€ if my memory serves me right.  I cannot imagine how connecting by wifi which is only a metre away would make the situation any better but I'm willing to give it a go if the worse comes to the worse as this is our only bank (apart from a French one of course) and is feeling like a nightmare.

    Jan

  6. [quote user="Jane and Danny"]

    I did say I was out of my depth before so I'm clutching at straws now [Www]

    Danny

    [/quote]

    Out of your depth!  I'm drowning here.  I might have a little look, but this sort of stuff is way out of my comfort/knowledge zone.  Is the Sagem Alicebox a router then, not a modem?

    Strangely enough, a friend came round yesterday with her laptop, and I not only managed to connect to our wifi with it (attempts with a French guest's last week failed) but got into our bank account and managed to use the bill payments facility to pay this month's credit card.  Tried to get in on our PC attached to the Alicebox just brought the usual dismal failure though.

    Have guests arriving today so am sorry to say that once again Alice goes on the back burner but I will keep reading posts to see how Martin's getting on.

    Jan

  7. [quote user="Martinwatkins"]I can now officially count myself as having exactly the same problem as the OP.   I can't even access the page to set up a payment or the page to make a complaint.

    [/quote]

    Welcome to the club Martin!  I know it's no help to you but it feels vaguely better that it's not just me.  At this very minute I'm trying to open a message they sent in reply to the one I finally managed to get to them about the problems I've been experiencing.  Ahhhhhhhhhh - it's finally opened and here's what they have to say:

    Dear Jan,

    Thank you for your message.

    I confirm you will need to delete your temporary Internet Files as follows:

    - Choose 'Tools', then 'Internet Options'.

    - Choose the General Tab.

    - Under 'Temporary Internet Files', select 'Delete Files'.

    - Under the sub heading 'History', select 'Clear History',

    - Click 'OK'.

    You will now be able to access the Bank as normal.  If you experience

    further difficulties, please do not hesitate to contact us.

    If you’re using Firefox you’ll need to clear your private data, choose

    the ‘tools’ option on the toolbar and then ‘clear private data’.

    Some

    of our members are experiencing technical difficulties when using the

    Payments & Transfers portion of our site.  This problem is found to

    affect customers who connect to the Internet via an ADSL router, rather

    than an ADSL modem.

     

    Some ADSL routers do not correctly send

    large packets of data (over 1200 to 1420 bytes) from the locally

    connected PC to the Internet Service Provider (ISP). 

     

    On most

    routers there is an MTU setting which can be manually adjusted which,

    if set correctly, will resolve this issue.  If you are experiencing

    this problem, Nationwide recommends setting the MTU value on your ADSL

    router to either 1200 or 1420 bytes, see which works best.  For

    customers using ADSL routers where this setting is not

    visible/available, you may be required to upgrade the firmware of the

    router.

     

    We are unable to provide technical advice on how to

    configure routers.  Please check the documentation on the

    manufacturer's website for instructions or contact their helpline for

    assistance.

    I'll go and give it all a go when I've watched Universally Challenged, as that's what I am after all this!

    Jan

  8. [quote user="Lachouette"]I'll call Alice again, but am not hopeful at all that they'll resolve anything.

    [/quote]

    I must have spent almost an hour on the phone with the Alice technical guy, and at the end of it was no further forward except they can see no problem at their end, and the only advice was to retry every day.  I'm now clean out of ideas, other than to borrow a spare Alice box I've seen lying around a friend's house unused, and see if that works chez nous.  I'm quite reluctant to jump out of the frying pan and into te fire with a contract for 12 months that could be as bad, and costs more as well.

    Jan 

  9. [quote user="Jane and Danny"]If you can test your PC with someone else's connection that would be a very useful indicator of where the problem may lie.[/quote]

    Having tried the system restore method and connecting with the Ethernet cable (having found both it and a hole for it) we finally resorted to carting the PC a few kms down the road to a friends and connecting with their Orange connection.  Guess what - no problem.  Just reconnected and am trying our connection again and the same old thing happens:

    Connection Interrupted

    The document contains no data.      

    The network link was interrupted while negotiating a connection. Please try again.

    I'm just about to look at the Orange offer - I hear they have an English helpline.  My French is fine for normal purposes but for having a techie conversation when I have an English OS, any help you can get is important.  I'll call Alice again, but am not hopeful at all that they'll resolve anything.

    My thanks to Danny et al for their advice and support.

    Jan

           

           

         

         

         

  10. Thanks for the time you've taken to answer this Danny.  Do you by any chance come from Oxford?  Just wondered as the pic of the cable comes from that fair city!

    I've looked in device manager and have a VIA Rhine II Fast Ethernet Adaptor so as long as I can find the yellow cable I can give it a go.

    I can't pinpoint exactly when this started, but all was well for paying the credit card bill in May and transferring (ie using the bill payments page and card reader) birthday presents in £s to our kids in May.  The problems appeared after that, and I might add after 2 of our sons visited and used our PC.  Both, safely back in the UK say they did nothing to alter any settings and haven't installed anything.

    Our PC is a no name one from Cybertek in Limoges and its OS is Windows XP Home with service pack 3.  It doesn't seem slower than usual, we haven't installed any new software, and the home page hasn't changed.  The only firewall we have is the built in Windows one, and we have AVG Free on our emails.

    I'll experiment more tomorrow - a day in Limoges in this heat is too much!

    Thanks,

    Jan

    It's just occurred to me that in fact the Nationwide site, and some others, look as if the page's loaded completely but I still get the loading icon and it takes a couple of minutes before 'Done' appears in the bottom left bar.

  11. [quote user="Jane and Danny"]

    If you are able to connect by ethernet cable, it should mean a faster transfer between the Alice box and your computer...

    that doesn't help the Nationwide thing though.

    Danny

    [/quote]

    Have now tested friend in village's connection again and that works OK this time.

    We've now reached the borders of my ignorance.  What's an ethernet cable and is one likely to have come with the PC? If I have one, I assume I'll have to un-install the Alice box software which asks you to make a choice between ethernet connection and USB, and then re-install using ethernet.  I'll try enything before I have to ring the Alice techies!!!

    Jan

  12. We connected with Alice's blue USb cable.........and it certainly wouldn't work when we just plugged the cable in, but would when we installed the software that came with Alice's best box.

    Am off up in the village in half an hour or so, once I've checked here again that nothing's changed, to check out the connection on a friend's Orange connection that might be linked ot the same phone line as us.

    Jan

  13. [quote user="jyvais"]Is it possible for you to borrow someone else's laptop for a short while?

    If so, before you borrow it, verify that you can access your Nationwide account okay via your friend's connection. [/quote]

    Have now borrowed laptop and put this idea to the test..............had to install Alice's software first as we couldn't get on line otherwise, but having done that found that I could do no more, and no less than I can on our own PC.  Jiggling money between accounts works but trying to pay a bill, even a Nationwide credit card bill takes me to a 'page unavailable' screen eventually.

    Before I ring Alice again, I'll test a friend's connection nearby as this is another place that behaves as our connection does.

    Jan

  14. Thanks Danny - I've now tried your  Alice console suggestion and find that I'm on 2.0.4 anyway, and having installed Chrome find that it's no better than FF and IE.  I'll try jyvais's laptop suggestion, but it might not be until later in the week as the owner isn't exactly on the doorstep!

    I find this whole thing baffling too!  I managed to transfer a few £s from our Flexaccount into e-savings last night, but when I tried to knock an experimental tenner of the credit card account it wouldn't take me to the page required.  This month's credit card bill's been settled using a friend's PC and Orange connection.

    I can however sign into Amazon UK and eBay + French PAypla and carry out transactions.  There's something very strange going on here!

    Jan

  15. [quote user="cooperlola"]

    - but those transactions do require you to have a card reader now, and N/W have no doubt mentioned too.  That's the only thing I can think of.

    [/quote]

    If only.....!!!!!  I can't even arrive at the page that asks you to shake the dust off the card reader.

    I'll try some of the things others have suggested........thanks to all.  I'll let you know how I get on.

    Jan

  16. For the last three weeks or so I haven't been able to properly access our Nationwide accounts from our home PC although I can do from other people's.

    We have an Alice ADSL connection (Sagem box), and use Firefox to browse.  I can get into the accounts and see them, and move money around between accounts but can't do anything useful like settle credit card bills through the payments and transfer pages.  I've spent hours on the phone to Nationwide, have reported the problem to Alice who claimed to have done somehting to our account/connection this week, tried IE to browse but it's no better.

    I'd be eternally grateful for anyone's insight..........before I wind myself up to talk to the Alice techie man who appears to sit in a biscuit tin.

    Jan

  17. [quote user="Quillan"]It was the permission bit that intrigued me as I had not heard of this but that does not mean something has not changed and I missed it.[/quote]

    You don't need permission, you merely have to declare your activity to the Mairie.

    I went to a meeting organised by our department Gites de France earlier this year, and we were quite clearly told that for chambres d'hôtes you registered as an AE commerçant and paid your cotisations at a rate of 12%.  You'd continue declaring your earnings on the annual tax return and receive a 70/71% (sorry can't remember which) abbattement.

    We've been registered as a business with the CCI since we started but this year have changed our regime to the same one used for AEs, and it's great paying cotisations more closely linked to the amount you actually take! [:D]

    Jan

  18. I belong to an association helping anglophones settle into the area and we've just had a reply from Mr Vergne who usually replies to mail sent to that address, saying that the mailbox is no longer operational.  He quoted the rate of exchange as:

    1€ = 0,84292£

    soit

    1£ = 1,11865€

    Cordialement

    Pierre

    VERGNE

    inspecteur départemental

    responsable du centre des impôts de

    Limoges Ville

    Pity about the replies to questions in English though

    Jan

  19. We're in 87 too and a bit later in the year our local tourist office lets us know the dates for the 'bourse des depliants' - or at least I think that's what it's called - a leaflet fair anyway, where you can collect but leave some of your too!  I have to say that we never go because we can get all we need from our local TO and the tourist office in Limoges has us on its books and sends us Limoges stuff too.

    Not sure how this would work for a B & B not with Gdf or Clevancances though.....

    Bon courage,

    Jan

  20. Sorry........no answer for you, but I'm interested to know how this works as we've been approached several times by different companies, inclding Smartbox last week.  Obviously you wouldn't do it if it didn't bring some advantages........but I'd be interested to hear your thoughts.

    Thanks,

    Jan

  21. [quote user="Cathy"]

    How does everyone get duvets into the covers, when doing it solo?   That is my most DREADED task.

     [/quote]

    I find that using a couple of DIY spring clamps - you know the sort of

    thing...just like a very strong 3" clothes peg, on the far corners

    holds the duvet in place in the cover while I manoeuvre the rest

    inside.  This resists shaking and won't come off, even on a large

    French quilt.  My biggest worry is then leaving the clamps there!

    Jan

     

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