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Lachouette

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Posts posted by Lachouette

    Intermittent telephone service with Alice

    in French Satellite TV, French Internet and Telephone

    Posted

    Me again!

    Still no joy with Alice and continuing to spend the afternoon with no free telephone calls but......if I disconnect the cheap and cheerful phone we have plugged into the back of the Alice box and plug in our 'proper' phone with is normally attached to the FT line ( a Siemens Gigaset C455) I have a dialling tone and can phone out.

    I therefore ask those with a technical knowledge of such things, if we were to buy another Siemens DECT phone, is it likely to solve the problem? I see Alice sell a DECT phone for 60 euros but if we can spend less to cure this after lunch laziness on the phone line's part, it would be better!

    Jan

    Intermittent telephone service with Alice

    in French Satellite TV, French Internet and Telephone

    Posted

    [quote user="Martin963"]Does your internet carry on working when the phone is down?

    [/quote]

    Thanks Danny and Martin963. I was on the point of following the instructions and resetting the wretched thing but thought I'd check the phone line first.....and for the first time in weeks we've passed noon and I've still got a dialling tone. I'm sure it won't be long before it falls over again so I'll try then.

    Interestingly, or not, the internet works fine when the phone's seemingly down, and the little green phone light on the Alice box remains alight too. It's only the aggravation with changing ISPs and getting Alice's equipment back to them that keeps us hopeful that their service will improve.

    Jan

    Intermittent telephone service with Alice

    in French Satellite TV, French Internet and Telephone

    Posted

    We have the Alice ADSL package that includes unlimited phone calls to landlines, but over the last month or so have found we have no dialling tone at all in the afternoon.

    I've rung the 1033 helpline and it'll come as no surprise to anyone else with Alice that even though at the time the phone wasn't working, they tested the line and said it was not them but our phone! Needless to say, I've tried connecting other phones which work on the FT line, but which won't when this problem's occurring.

    Does anyone have any suggestions please? Thanks in advance.

    Jan

    coffret cadeau

    in B&B/Chambres d'Hôtes Owners

    Posted

    [quote user="Etoile"]The trouble is that nothing like this works very well in France and service is non-existent. We have an Orange livebox and we are supposed to be able to call out through it, however most times when you try it just hangs up and you lose your web for a while as well, so we have to go back to FT and pay for the calls.[/quote]

    Etoile....Smartbox and Wonderbox are companies who sell boxed gift vouchers for days out, stays in B&Bs etc :)

    There was an interesting article about this a year or so ago in the 'Acceuillir' magazine....and there were those that loved them and those that had tried accepting them and didn't like it at all. We decided not to go down that line as it seemed that the cut the companies took was a rather large percentage. If you like, and if you read French, I can dig out the article and send it to you. There used to be someone on this forum who accepted them and maybe they'll be along with their experience.

    Jan

    How was/is 2010 for you?

    in B&B/Chambres d'Hôtes Owners

    Posted

    This is the first evening we've had off for ages and we can turn the alarm clock off tomorrow and have a bit of a lie in! In this 3rd quarter of the year we've done better than we've ever done, and have had more longer stays, fewer 1 nighters and served more meals than usual so we're well pleased but very tired.

    2009 wasn't as bad as we expected but certainly wasn't easy or our best year, and I'm sure by the time we get to the end of the year this will turn out to be the best of the seven years we've been doing chambres et table d'hôtes.

    Jan

    Alice : Migration of E-mail address

    in French Satellite TV, French Internet and Telephone

    Posted

    [quote user="Jane and Danny"][quote user="pachapapa"]

    Sorry I didnt take the Zimbra option and stayed with Horde.

    There is an an OE option for configuration on the your Abonné Personal Configuration page, it sets POP3 etc.

    [/quote]

    that is the much quicker and also correct response [:)]

    Danny

    [/quote]

    I didn't opt for Zimbra - they just did it.  Thanks for your settings Danny.  That's just how I have it set up at the moment and it won't work.  Maybe when they've sorted themselves out, they might change their guides on how to set up now things seem to pass via Zimbra.

    Jan

    Alice : Migration of E-mail address

    in French Satellite TV, French Internet and Telephone

    Posted

    Splutter, splutter, fume, fume!!!!!!!

    We've been unable to use our alice account either from Outlook Express or from their web based service since last Thursday, so in disgust have gone for  a Google mail account which is picked up in OE.

    However, I'd like to retrieve a week's worth of emails that might be sitting on Alice's servers.  I've tricked my way in via the Free website, using our old password with 11 characters, dropping off the last character.........and I'm astonished to say it worked.  There were only 3 emails lurking in the Inbox however, so think we may have lost them.

    Sorry for this ramble.  The point of the post is - has anyone any clue as to what to set up in OE to collect any mail we might get from alice/zimbra?  I've tried changing the password to 10 characters ie the old one without the last character, and adding zimbra into the incoming and outgoing mail thingies, but i'm still getting error messages.

    I despair of Alice!!!

    Jan

    Alice again!

    in French Satellite TV, French Internet and Telephone

    Posted

    [quote user="Jane and Danny"]

    if it is a different message, perhaps you could show us the details so we can judge better. I haven't received anything at all. I haven't heard of this either and I like to keep up with events chez Alice.

    Danny

    [/quote]

      Not quite the same Danny but in the same vein I think.

    Bonjour,

    En vue de l'uniformisation des plateformes d'hebergement mail,

    nous nous préparons à migrer le domaine aliceadsl.fr sur les infrastructures

    de Free.

    Malheureusement, nous sommes au regret de vous informer que

    votre boite mail mailto:[email protected] ne

    pourra être migrée. En effet, le mot de passe n'est pas conforme aux règles

    de notre nouvelles plateforme (votre mot de passe doit comporter de 6 à 10

    caractères sans accents). Sans modification de votre mot de passe, nous ne

    pourrons en assurer le bon fonctionnement que jusqu'au 1er novembre

    2009.

    Aussi, nous vous invitons à modifier au plus vite votre mot de

    passe via l'URL http://console.aliceadsl.fr/activation/[email protected]&key=9951871004dcbartoists1a71r6ya6a22d211eff9dc2c1

    Ce

    mail n'est pas une tentative de récupérer des informations personnelles à

    votre insu car, comme vous pouvez le vérifier, ce lien pointe bien sur la

    même adresse que votre espace abonné Alice d'une part et votre mot de passe

    actuel ne vous y est pas demandé d'autre part (seul un nouveau mot de passe

    y est requis).

    En nous excusant pour la gêne

    provoquée,

    L'équipe Alice

    I've logged into our account using the old password and strangely, I can see no way to change a password.  I smell rats....or phish!

    Jan

    Alice again!

    in French Satellite TV, French Internet and Telephone

    Posted

    We've just had an email from Alice explaining that because of the migration of Alice services to Free,we'll have to change our password to something that conforms with Free requirements.  The email invites us to click a link that appears to take me into the Alice console to change the password.  I'm suspicious because there's no need to sign on with the old password before changing to a new one. 

    I've tried seeing if I can change the password once I'm in the account user's are by signing into our account but can see nothing.

    Am I being unreasonably windy?

    Jan

    "Grille" for GDF classification of cdh

    in B&B/Chambres d'Hôtes Owners

    Posted

    I think that when people get round to replying there'll be as many for as against.

    As with almost anything in France, it depends on how things are organised in your particular area.  We're in the Limousin and pay just over 400 euros a year for our five rooms.  We're relatively happy to pay that as it brings us our French, and probably our other 'non UK' visitors.  When we first joined I'd be hard pressed to say that there was any other benefit, but in the last two years the Limousin GdF has been a bit more proactive and has been offering training etc (in French obviously), plus is making more effort with the local website and runs promotions in the national site for special stays people are offering locally.

    You pays your money and takes your choice!

    Jan

    Alice and Nationwide internet banking

    in French Satellite TV, French Internet and Telephone

    Posted

    Sorry to drag this old thing back into life.................but I'm grinning ear to ear.  At last I've plucked up courage to follow Danny's instructions (big thanks to Danny) and tinker with the settings, a thing which is well out of my comfort zone!

    After a couple of goes I've managed to get the Nationwide working again on an MTU setting of 1200, so I can pay our credit card bill at home instead drinking other people's coffee and doing it on their PCs.

    Thanks again Danny - without your help I'd have never done it, although what MTUs are is still a mystery!

    Jan

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