Buildings and contents insurance in French Finance Posted May 6, 2007 It seems that the "French way" is to place your insurance with one of the several insurance frachise offices you will find in your local town. It is much more usual to do this sort of thing face to face and certainly has benefits over dealing with those dreadful call centres favoured by UK companies.When we made a claim on our insurance for a broken double glazed window last year it couldn't have been more simple. A visit to the local office, filled in a very simple form whilst there and then given the name of a local window fitter to whom we could go to and ask him to go ahead with the workstraight away. No messing around getting quotes, no waiting for the claim to be aproved or assessed, and no excess to pay either. All sorted with the minimum of fuss. As long as you are there to be able to visit the office in person then this is by far the best way. If it is only a holiday home and you need a company which you can deal with over the phone then maybe a UK call centre company might, I suppose, be better.