frenchdc

This morning I tried to buy a washing machine on the internet. Rather than pay by carte bancaire as there was a problem with the system so the screen said it offered the option of cheque, mandate or virement. I chose virement and transferred the money to the rib shown on the Bon de Commande. I then wrote an email to the company confirming that I had sent it. Some 2 hours later I received a letter saying that there was a problem but that they could not re-imburse me. I have spoken to the company who told me to speak to my bank but the bank have told me that there is nothing they can do. I checked the Company out before placing the order and all seemed ok. I think they have gone into liquidation last week but the site is up and working. What should I do???? any help greatly appreciated

I live in France but am buying a rhd 2nd hand car privately in the UK. I intend to go to the UK and bring it back to France after a weeks holiday there using the car and then import it . Does anyone know what I need to do regarding insurance cover. Any help greatly appreciated

Hi to all, I have just received yet another increase to my top up insurance for my wife and I. My question is: I have no colon,spleen,appendix am covered 100% as an ileostomist via the cmu, can I get discount from a top up insurance. I am 54 and my wife 53 and we have just received a new request for 108,65 euros per month. This seems expensive or am I living in a dreamworld. regards frenchdc

Can anybody tell me how to go about complaining aout a financial service company,  the deVERE GROUP, here in France. Is there an equivalent to the FSA in the UK. Anyhelp greatly appreciated. fdc  

as usual NormanH you are absolutely correct. I just checked in greater detail to find previous charges being recuperated. Thanks for your help!   frenchdc

I have just received into my bank account my expenses for travelling in my own car to hospital. I claimed 139.5 euros but have only received 129.5 euros, a difference of 10 euros. Does anybody know why this would be? Any help greatly appreciated.   frenchdc

thanks for replies but just to clarify: I have received form s 3139c Demande d'accord prealable Prescription medical de transport from my GP as the journey is over 150km. what do I do with it?? when I see the specialist at the hospital I ask for a bon de transport ? is that form s 3138c prescription medicale de transport? fill in form s 3140 b ETAT DE FRAIS with all toll receipts and parking and attach to bon de transport. Send to cpam with my bank a/c details?? thanks in advance fdc

Can anybody advise on the admin process for arranging help with travelling costs to a distant hospital under ald using own car. What forms do I need and where & when do I need to send them. How does the re-imbursement occur etc many thanks fdc

EXACTLY ! can this be correct?

Hi, I can't find anything that mentions savings only income. Does anyone know what the rules are? frenchdc

Hi please help, We are under retirement age, not working, in the CMU de base paying a monthly top up insurance. Our income is very low and we are living off our savings. We think we are eligible for CMU complémentaire but would like clarification. Does anyone know the exact rules please? thanks in anticipation frenchdc

Hi please help, I am thinking of changing to Orange (ft) as I have had loads of problems with SFR and see their offer includes sat TV. Can anybody advise how the sattelite tv is set up. Is the tv sat decoder connected to the livebox in any way as they would be in different rooms? Is there both wifi and cable connections for the internet and does the internet phone work well. Anyhelp greatly appreciated. regards dc

hi, I avoided it on the way in because I came off the main road which allows easy access to drive through passing on the right side but on the way out of the building material access road it naturally forces you into the middle of the road because it is too close to the gates and not easy to get to the right hand side of the entrance/exit road. The road itself is lower in the middle by perhaps 6 inches than the edges which is why the gate stop is so high but it is not apparent until you hit it. regards dc

Hi and thanks for your reply. Yes I live in France and meant the dechetterie. In answer to your questions: do you leave the highway, yes the road seems to dip in the middle hence the high gate stop but the natural flow forces you to the middle, but it is far too high and I'm sure I'm not the first as it is covered in dents/scratches. I drive a standard focus st170 estate (rare but standard production car with standard wheels and tyres although low profile) and the stop is in the centre of the roadway for double gates. There is sufficient space to drive either side at the same time but I was dumping building materials in a skip which is on a road adjacent to the main entrance and with a trailer very difficult to leave via the main entrance without being in the middle of the road. This is the access road for the lorries that collect the skips and they will always naturally be in the middle of the road when they leave due to to the closeness of the access road to the gates. I hope this makes sense, in other words the natural sweep from the access road always keeps you in the middle of the road as you would not be able to pull out in front of an oncoming car to enable two cars to pass each side of the gate stop. I even got the bits from the uk as I had broken 2 lambda sensors which would have cost 400 euros here instead 180 from uk but labour was 5 hours to install and then repair exhaust/cat. Once it got to 550 euros I decided to look for payment as although I'm insured fully comp I would have to pay the first 250 euros and I don't think it was my fault. Hope this helps but what should I do next? best regards dc

Hi, can somebody help. I recently left our local dump and damaged my car as it grounded on the central part of the gate stop in the middle of the exit road. The damage cost me 550 euros to repair, so I wrote to the people who are responsible for all the dumps to ask for payment. They in turn spoke to their insurers who told them that I was in charge of the vehicle and should pass to either the left or the right of the gate stop, and that they were not responsible. I wrote back and said if that was the case there should be a sign telling me to do so, and that there is no sign, so they are liable! I recieved their reply which says as per the previous letter that they are not responsible. Am I being unreasonable or have I got a case and if so how do I go about getting my money back? best regards dc

Hi, can anybody tell me what the word is in french (or english) for the thing in the ground where two gates meet please. regards dc

thanks for reply but why would I not have to pay?

I've just realised that I have not received my bill for social charges which I normally have to pay in November.Has anyone else not received theirs? regards dc