fittersmate Posted September 11, 2020 Share Posted September 11, 2020 Help! I just got a Free.fr sim card as my 2nd sim and have activated it etc. Problem is that all incoming calls to that number go straight to voicemail. What have I or haven't I done and how can I rectify this? Thank you in advance to anyone who can help. Link to comment Share on other sites More sharing options...
NormanH Posted September 11, 2020 Share Posted September 11, 2020 I also received a new one yesterday as I needed a nano one instead of the larger version in my old phone.On the back of the sheet of paper that it was stuck on there is a page of instructions.For me the calls worked automatically but I had to set up the APN settings to get the 4g signal, but I think there is a section in the instuctions that deals with the settings if the Sim doesn't receive calss.. Link to comment Share on other sites More sharing options...
fittersmate Posted September 11, 2020 Author Share Posted September 11, 2020 Thank you Norman. Will go through those tomorrow to check that I didn't miss anything out and hopefully all will be ok. Once again many thanks. Link to comment Share on other sites More sharing options...
Lori Posted September 12, 2020 Share Posted September 12, 2020 Yep, had a similar issue. It was the APN. Also, if you used the portability option to keep you old number, you may find once you have inserted your new FREE sim and activated it, you may need to turn your phone off, then on again to get the SIM to work.I had to. Link to comment Share on other sites More sharing options...
NormanH Posted September 13, 2020 Share Posted September 13, 2020 did you ever get it to work? Link to comment Share on other sites More sharing options...
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