Jump to content
Complete France Forum



Recommended Posts

Hi Guys

Just thought I would pass my experiance with Fuji camara repair centre in the UK. 5 years ago I bought from Currys a Fuji Finepix S5000. super camara, on a recent visit to France I had a problem with it, it appeared it had got left on play back or knocked on to playback, when I went to take a photo I was just getting lines on the screen.

So first I went to Currys to see if they could get it sorted, did not want to know, as PC World was a couple of doors away asked them did not want to know.

So ok I thought I would try Fuji, tried their website, but could not get passed my address every time I put my postcode in it keeped saying wrong postcode for this address, we have only been here for seven years.

Next I telephoned them, got someone who did not seem to know the time of day, when I tried to explain the problem, could not get an answer from him, all he said was, send it to us, I asked is this the correct address, reading it out to him, no he said and read the same address back to me.

I contacted the repair centre and was quoted £59.99, deep intake of breath. ok, and paid it with a card, I TOLD THE GUY IT WAS A FINEPIX S5000, I asked how long it would take, normally 10-12 days but maybe be quicker, so I took it they were not busy, this was on the 19th of Nov.

This morning a box arrives on opening it I find an A610 MINI  camera, I telephoned them at two minutes past 9 oclock, explained it all and was told I had sent them an A610, I said to the guy, until this morning I did not know what an A610 was, how has this got into the conversation, I do not own a A610, but that was the repair price you were quoted for, I told him that was his problem, I asked for an S5000 repair quote, a long pause on the phone, he came back to tell me he had found my camera, has it been repaired I asked him no as you have not paid for this its £89.99, by now my blood was boiling, leave it with me he said and I will get back to you.

He has just telephoned to say he is sending a return paid enverlope for the 610 and that my S5000 will be repaired for the £59.99 I have already paid, and it will be with me early next week.

Be warned.




Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...