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Lost sound on laptop


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Can anyone help solve our problem? We have a three year old Amilo laptop that works fine except that it has lost its sound. It cant be the speakers as we get sound fine through Skype, its just that it runs silent the rest of the time.  I'd really like to be able to listen to BBC radio on it. We are computer users, who dont know what goes on in the works, so be gentle! And Simple!

Kathy

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Its lovely that you are still trying to help! No, cant hear videos, cd's. But son came over loud and clear from Hong Kong on Skype this afternoon! Control panel claims we are very loud!

No, didn't get a manual with the laptop, will get OH to investigate  the function keys with the online manual, which we never printed out! Probably be a couple of days if I know him.

Kathy

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