deltamike Posted December 31, 2010 Share Posted December 31, 2010 My 4 weekly DLA benefit has not been paid this month.I am at a loss to understand why this has happened. No letter, no notificationand no warning. When I contacted the UK DLA benefit helpline yesterday, theywere just as vague. I am wondering if anyone has experience or informationregarding this "6 month rule" that the helpline person talked about.Basically, I exported my DLA benefit (care) when I moved over here 7 monthsago. I received the confirmatory letter from DWP 2 months later (June) sayingthat I remain entitled to the DLA Care payment and this would continue to bepaid whilst I am living here in France. I continued to receive my 4 weeklypayment.In December, there was no payment, so I called the DLA helpline and was toldthe DLA payment was suspended as the DWP would only pay the first 6 monthswhilst I was living in France. I told them the confirmatory letter I receivedin June made no reference to any 6 month "rule", neither was thereanything I could see on the Internet which would confirm this. The helplinelady told me the payments were suspended after 6 months for them to look at myNational Insurance contributions, which I presumed they had already done so todecide whether the DLA was exportable in the first place! There is now notelephone number available to speak to the Exportability Team who deal withthis and the helpline lady refused to put me through to them, saying that Iwould have to probably wait several months for a decision.My wife receives Carers Allowance based on the fact I receive DLA and this hascontinued.Does anyone have any knowledge of this? Any advice would be appreciated. Link to comment Share on other sites More sharing options...
Tony F Dordogne Posted December 31, 2010 Share Posted December 31, 2010 Mike, you need to join the Facebook campaign site http://www.facebook.com/group.php?gid=117479494959353&ref=mfYou need to get a basic profile, set all your settings to private so nobody else can read what you/we're saying, ask for permission to join and I'll grant you access, there are some serious experts on there.It's too complex to go into here. Link to comment Share on other sites More sharing options...
deltamike Posted January 4, 2011 Author Share Posted January 4, 2011 Just an update re my situation.Following an urgent email of complaint sent directly to DWP a few days ago, stating they had made an error...this evening I received an apologetic call from the manageress of the Exportability team. Apparently I received the wrong information from the DLA Helpline, and an automatic payment "error" had resulted in my DLA payment being "unsent".The manageress had no idea where the DLA customer service person received information that the DLA payment had been suspended, neither did she know anything about any 6 month rule or any National Insurance issue! The missing payment will be paid ASAP.Thanks to TonyFDordogne for his assistance and apologies, but Facebook is just a bit beyond me! Link to comment Share on other sites More sharing options...
Martlin Posted September 13, 2011 Share Posted September 13, 2011 I'm glad your situation got sorted out. I've been living here 4 years and have always received my DLA on time....6 month rule...what a lot of tosh. Link to comment Share on other sites More sharing options...
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