mike.m Posted January 27, 2009 Author Share Posted January 27, 2009 Hi JR , The new face I referred to was the new owner ; the work installing my system in May must have been one of his final jobs ( he was looking a bit world weary but was apparently only 56 when he retired ! One of those guys who loved working with heavy steel pipes not the arty farty modern copper stuff , found modern systems too straightforward so he enjoyed working on our old pipes which needed a lot of rearrangement to align with the new system . Real artisan and he'd passed on a good work ethic to the two lads who did most of the cutting and threading . The new owner had an existing heating business and took over the "succession " ; same vans staff etc. He may be perfectly sound ; havent had the opportunity to form an opinion yet . I've concluded after reading all your thoughtful contributions that if I argue the toss its likely to sour future relations and ultimately not be worth the 80 odd euros I might save beating the bill down . I will however put a short note in with the cheque expressing gratitude for the timely response and good work but a little disappointment at the amount of the bill in view of their previous excellent value . Hopefully this will remove any suspicioun that I might be a easy touch in future quotes and also bank a bit of moral credit . Thanks again for all the advice. Link to comment Share on other sites More sharing options...
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