Paying in money?

[SS2002]

How do I go about paying in cash into my Credit Agricole account?  The banks are so different from those in the UK!

Many thanks.

Sandra

[Will]

It varies. CA is a series of regional banks, and our CA varies considerably even between branches.

At the small bank where we hold an account, you just take it to the desk, and give them something with your details like a RIB, your bank card, or your cheque book and they will look after it. At the larger branch in the nearest town, the desk is not allowed to handle cash, so you get sent round the back to wait in line with all the other oddities, like defaulters or people wanting foreign currency.

Other branches insist you put the cash with a paying-in slip in an envelope and put it in a box. As no real receipt is given, that method is fraught with obvious dangers - although it does seem to work most of the time because bank employees are inherently honest.

Larger amounts have to be reported through the anti-money laundering system, which is why transactions involving more than 3000€ in cash are frowned upon by traders etc.

[Sharkster]

Our bank also has a reverse cash machine where you feed money into it.  I have only used it once, although it was slow it worked well and you got a receipt for your money

[Russethouse]

If you use a machine to pay in please make sure you keep that receipt safe and sound. One member here found the money they paid in, in this way was not credited and they had a long ongoing saga with the bank to try and get the funds credited because they couldn't locate the receipt.

[Graham & Brenda]

If you have to use the envelope and postbox method, I recommend that you look into the chute to ensure your envelope disappears and does not get stuck - as mine once did. For that reason I now only use this system during banking hours so I can grab an assistant if necessary. Of course, it's not happened again since then!

[Steve c.]

Had this same problems with CA I had to change banks in the end, I still have the old account with CA but do most my business with CCSO who are part of the HSBC banking bods,

CA are good but if you move from one department to another they won't even transfer your file to the new branch (crazy) so you have to start from scratch again.