Connecting to French Telecom?

[Philouis]

We are moving to another house and although it has a FT line into the house, it is not connected!

How does one get the connection renewed? Do you phone or write?

This could be one for Clair!

[Clair]

This might help:

http://www.orange.fr/bin/frame.cgi?u=http%3A//www.agence.francetelecom.com...

[P-D de Rouffignac]

You can trying phoning 1014 which is the commercial service of FT or visiting your nearest FT sales outlet if you are in or near a largish town. In either case it helps enormously if you have the name and phone number of the previous occupier as it enables FT locate the address precisely and arrange a connection usually within days if there is a line already installed (this is generally the case with recent apartment blocks in particular). Normally rquires copy of a utility bill; but if you have just moved in take or copy the 'attestation' given to you by the notaire if you have bought or your rental agreement if you are a tenant.

Hope this helps.

Peter-Danton de ROUFFIGNAC MA LLM www.francemediterraneanproperty.com

[hoverfrog]

if you already have a FT account where you are now, then you can ring them and have your account transferred within 10 days.

As already said, if you know the telephone number of the line then it helps :)

[Philouis]

Thank you for the replies. Have telephoned the FT English speaking number and the transfer was fixed up in less than ten minutes. Marvellous!