DaveLister Posted July 14, 2023 Share Posted July 14, 2023 This is a new one on me. After emailing scanned copies of my passport & a recent bank statement to a certain UK financial institution I've now been asked to send them a photograph of me holding said passport. What does that prove? If I'm a clever enough to forge a passport do they think I'll have difficulty taking a selfie? 🤣 Link to comment Share on other sites More sharing options...
Kong Posted July 14, 2023 Share Posted July 14, 2023 I've had this too. It took me several attempts to get their recognition software to confirm that I was the same person as the chap in the passport. It was also some financial institution but I can't remember which one. It's this double wammy identification verification designed to slow down your life. Link to comment Share on other sites More sharing options...
Lehaut Posted July 15, 2023 Share Posted July 15, 2023 Most advanced one so far experienced is the UK Government Gateway site. You download their app and it scans the RFID tag on the front of the biometric passport (if you have one). It lets you see what is on there. The app then scans your face with another weird system (not normal, possible fit inducing colours) before it confirms it is indeed you. The app then appears to disappear from your phone. Annoyingly, the app page on Google Play for the Government app actually has adverts and it is possible to download the wrong app. Had to to the face recognition to open a Revolut account, all worked OK. Link to comment Share on other sites More sharing options...
DaveLister Posted July 15, 2023 Author Share Posted July 15, 2023 Well I'm glad I've held off. I got the selfie message from the poor lad who's been assigned to handle my complaint. The letter is apparently in the post. Considering the comments above I'll wait until it arrives before posing in front of the camera. Don't want to waste my time doing something that could be rejected. Link to comment Share on other sites More sharing options...
menthe Posted July 15, 2023 Share Posted July 15, 2023 Good heavens! Thanks for posting, guys, I would have been totally rattled if I hadn't seen your posts. I am thinking of taking one of my pensions this year, whilst I am still alive to enjoy it. And, yes, it is from a bank so now I will be prepared......thanks again. I never cease to be amazed at what I learn on here😄 Link to comment Share on other sites More sharing options...
Lori Posted July 15, 2023 Share Posted July 15, 2023 Off topic but how are you feeling Menthe? I hope you are still healing from the fall(s). Link to comment Share on other sites More sharing options...
menthe Posted July 15, 2023 Share Posted July 15, 2023 Thanks for asking, Lori. Yes, head seems a lot clearer though still have frequent headaches, something that I hardly ever suffer from. Proving identity.....guess nobody's going to recognise me at the moment! But, seriously, everything is getting better but I am being ultra careful such as not carrying things downstairs that require both hands ...... as for tight-ropes, yeah, given them up for the moment. Thank you, Lori, for being so gentille🙂 Link to comment Share on other sites More sharing options...
Lori Posted July 15, 2023 Share Posted July 15, 2023 Glad your still on the mend. I hope the headaches go away. A bit worrying. I never go down stairs unless I can use one arm balancing on the banister.  In my older age, I don't really like stairs so much. And the French seem to have no problem at all having stairs with NO banister or rail.   Link to comment Share on other sites More sharing options...
anotherbanana Posted July 15, 2023 Share Posted July 15, 2023 Which is why so many French folk have headaches or scarred pates! Glad you are a bit better Minterooni; keep off the trampoline too, I reckon unless it shakes things back into place!😇 Link to comment Share on other sites More sharing options...
Loiseau Posted July 15, 2023 Share Posted July 15, 2023 Back to the identity thing... i had to prove myself to a UK solicitor's office recently. The usual passport had to be uploaded, then not only facial ID, fitting myself into their on-screen oval, but then I had to turn to face left, then right, and finally say "One two three" out loud. Glad to hear you are feeling a bit better, mint. Link to comment Share on other sites More sharing options...
Lehaut Posted July 16, 2023 Share Posted July 16, 2023 8 hours ago, Loiseau said: and finally say "One two three" out loud. Ah, my wife has vocal recognition on the Royal Bank phone service. Link to comment Share on other sites More sharing options...
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