loella Posted January 19, 2007 Share Posted January 19, 2007 Help!!!!!! (using our friends computer and internet connection!)After trying to connect 4 different LIVEBOXES and spending a long time talking to Orange and France Telecom we still are unable to use our Internet ASDL system.An independant engineer suggested on the telephone that we got rid of LIVEBOX and purchased a NETGEAR erthanet ASDL modem, only to find exactly the same problem which seems to be either the identification code or password is wrong. we have been assured after 40 mins on the phone with Orange that the codes are correct and there is no more they can do to help us. I have done a ping test and the line seems to be ok...any suggestions would be much appreciated or if someone could suggest an engineer who can come out to a village about 30 kms east of La Rochelle.Its worth mentioning that this system up until 4 weeks ago was working quite normally until the first LIVEBOX broke down.Paul Link to comment Share on other sites More sharing options...
barryandpat Posted January 23, 2007 Share Posted January 23, 2007 Hi, I can recomend a friend of ours, Kevin Pope (KPC Service)He sorted my computer and adsl problems, he talks a lot but knows a lot. email kpcservice@wanadoo.fr 0549506680 tell him Barry told U Wendy's dad.Barry Link to comment Share on other sites More sharing options...
mmaddock Posted January 25, 2007 Share Posted January 25, 2007 I'm not necessarily suggesting this is your problem, but I had to update the firmware in my Netgear router to the latest version to get it to work at all in France. Everything seemed perfectly fine, but it just refused to connect. Very easy to do - check the Netgear website - downloads section, pick your router and follow the firmware upgrade instructions. Oh, make sure you do it over a wired connection rather than wireless to be on the safe side.Matt Link to comment Share on other sites More sharing options...
Pierre ZFP Posted January 25, 2007 Share Posted January 25, 2007 Very difficult to diagnose these things without actually being there but you might want to check outhttp://www.d-a-l.com/articles/library/102.htmlwhich has lots of good set up info (if a little dated, I mean 10BaseT really) but includes Windoze XP and most other common operating systems. There's also a link to Troubleshooting which is very goodBon chance! Link to comment Share on other sites More sharing options...
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