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TdH refund


headinclouds

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Hi, I'm hoping someone can help with a little problem.

Although we have been paying by dd an amount for TdH, which was set by our local tax office, we didn't receive a bill at the end of last year and were horrified to discover a week before christmas the Tresor had taken over 1000 euros in one lump for 2011 from our current account. Our Christmas spirit was a bit subdued to say the least!  We had filled in our tax return for 2011 (with the tax contoleur at the tax office) and were told our financial circumstances would exempt us from the tax for 2011, so we went in to see what had gone wrong.  They had lost our return!  Never mind, we filled in another one immediately and claimed back the tax we had paid, and received a degrevement in mid January. Great.  The problem is we still have not received the money, although we have called several times we are repeatedly told the money will arrive in 15 days. We feel we are being fobbed off.

Can anyone advise where we can go for assistance please.

Many thanks 

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[quote user="headinclouds"]

Hi, I'm hoping someone can help with a little problem.

Although we have been paying by dd an amount for TdH, which was set by our local tax office, we didn't receive a bill at the end of last year and were horrified to discover a week before christmas the Tresor had taken over 1000 euros in one lump for 2011 from our current account. Our Christmas spirit was a bit subdued to say the least!  We had filled in our tax return for 2011 (with the tax contoleur at the tax office) and were told our financial circumstances would exempt us from the tax for 2011, so we went in to see what had gone wrong.  They had lost our return!  Never mind, we filled in another one immediately and claimed back the tax we had paid, and received a degrevement in mid January. Great.  The problem is we still have not received the money, although we have called several times we are repeatedly told the money will arrive in 15 days. We feel we are being fobbed off.

Can anyone advise where we can go for assistance please.

Many thanks 

[/quote]

Hi,

     Write or email the tresor and unless they pay up, use copies of the degrevement notice, your letter and their reply (or lack of) as evidence to contact the "Conciliateur Fiscal" for your departement (details at your mairie).

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