Lloyds TSB & Santander BEWARE Scam?

[Doodle]

Hi all,

I don't know that this is the correct area to post this on but wanted to make you all aware. Yesterday I received an email from Lloyds TSB and today one from Santander both exactly the same message as follows:

Your Account Summary - August 2013

Santander

PERSONAL AND BUSINESS ACCOUNTS

Dear Valued Customer,

"We have recently noticed that someone has mad " 3" suspicious attempts

to log into your online account from this (IP) address " 241. 238.141.88 "

Therefore our security commitment forces us to block your account temporarily until you verify your identity on our systems."

There is then a link to click onto - don't do it.

Not only do I not have any UK bank accounts but the IP address is unknown to me.

Should this be reported to the banks concerned?

No doubt tomorrow I shall receive another email from a different bank with the same message.

Chris

[Rabbie]

IMO definitely a scam. If it were genuine I am sure they would have quoted the correct account name rather than call you "Valued customer".  Also the fact that you don't have any accounts with them ( if I read your post correctly) make it a phishing attempt

[sid]

[quote user="Rabbie"]IMO definitely a scam. If it were genuine I am sure they would have quoted the correct account name rather than call you "Valued customer".  Also the fact that you don't have any accounts with them ( if I read your post correctly) make it a phishing attempt
[/quote]

This "Dear Customer" salutation is the giveaway; if you're a valued client they'll know your name! Just bin it.  [;-)]

 

[Hereford]

Certainly you should tell the bank via their website if you can. The scammers will get to some people who are customers of theirs.

[suein56]

[quote user="Hereford"]Certainly you should tell the bank via their website if you can. The scammers will get to some people who are customers of theirs.

[/quote]

Absolutely agree; for Santander this is where you can forward the suspect mail on to :

phishing@santander.co.uk

Sue

[YCCMB]

Who ARE the people who either haven't seen these before (or variations on the theme) or can't yet spot them as bogus, usually from the appalling grammar and spelling if nothing else?

And don't be too sure about your bank being likely to use your name. I had a major row with my bank (well, everyone's really, if they are a UK taxpayer:RBS) last year, when they repeatedly started threatening me with suspending my account if I didn't turn up at a branch with several items of proof of my first name. Considering my credit card (RBS) features my first name, and also considering I've banked with them since 1978, this was absolute rubbish, as many occasions and much correspondence on my records, if not theirs, demonstrates that they have had the information, and obviously lost it, but wouldn't admit this.

So, it's not necessarily a racing cart that your bank knows your name, but I expect many of you have the good sense to bank with a bank that is less cavalier in its record keeping.

[PaulT]

Banks will never ask you to log in and confirm your details SCAMMERS WILL.

Also beware of another con that was tried on me.

I received a call 'hello this is security at such and such bank (one I bank with) and there is a customer trying to draw cash on your card. There have also been three transactions on your account for the sum of £xx in the last hour. I need your SECURITY CODE to prevent the withdrawal taking place'.

Sudden panic. Luckily I felt a little unsure about this and said I would phone my bank which I did.

I subsequently discovered that my wallet had been stolen from my office.

The bank told me that obviously, the security code was my PIN number and that the thief would be standing at a cash machine and draw out money, assure the victim that their account was suspended and I did not need to do anything and each day until rumbled they would draw the max each day - or until the account was depleted.

When it happened it was very unsettling and worrying. I have told this story to a number of people and some have told me that they would have given their PIN number.

Scepticism is the best policy and if just 1% suspicious, sorry .001% say nothing and ring your bank.

[Judith]

[quote user="PaulT"]

Banks will never ask you to log in and confirm your details SCAMMERS WILL.

[/quote]

Indeed. 

How many times does this have to be repeated?

The very few times a bank might need to contact you by email (And this is so rare, it s hardly worth even considering), they put in place a level of security which they have told you about before.  Most banks will not allow you to contact them, except by secure messaging via the internet service, to which, of course, you have to sign in before you can use.

Any genuine bank will ask you several security questions if you phone them before they will do anything, or if they phone you ... so anyone who asks for your pin (and not certain digits only) or to sign in, etc etc.....

IS ALWAYS A SCAM.