Wireless Keyboard & Mouse.

[Bugsy]

I treated my self recently to a new Microsoft Wireless Keyboard & Mouse. The problem I am having is that when typing on the keyboard it keeps missing letters out (lik ths for exampl)

I thought that I was simply typing too fast, but it happens even if you type slower

Anyone got any suggestions as to how to correct it please, before it goes in the bin...................

[Pierre ZFP]

What sort of link does it have? Optical with a receiver plugged into USB port?  That's what my (Logitec) one has and is generally reliable.  Dropping characters can hapen when a) something, usually pieces of paper, get between keyboard and receiver or b) batteries in the keyboard are a bit low. 

Does the mouse work OK?

[Bugsy]

Optical plugged into USB2 and the mouse is fine. Batteries are new....................[8-)]

[Pierre ZFP]

Protective bit of film over the sending LED on the keyboard?

[Baz]

[quote user="Bugbear"]

I treated my self recently to a new Microsoft Wireless Keyboard & Mouse. The problem I am having is that when typing on the keyboard it keeps missing letters out (lik ths for exampl)

I thought that I was simply typing too fast, but it happens even if you type slower

Anyone got any suggestions as to how to correct it please, before it goes in the bin...................

[/quote]

I also bought last week a new Microsoft Wireless Keyboard & Mouse and had a different problem. However, there is a simple way of resolving your problem, just find the telephone number in your instruction manual for the Microsoft help line. They are really fantastic and will talk you through your problem and resolve it.

One other thing you may wish to try is to reposition your receiver as any interference will cause a problem, I found having the receiver next to keyboard was best and everything worked far faster.

Baz