Forums back online

[Tim Stephenson (Archant IS)]

The forum migration work is now complete, and normal service has been resumed.

Some users have reported being automatically logged in as a different user. If this should happen to you, please just log out and log back into the system as your normal account.

 

[Tim Stephenson (Archant IS)]

All - if the system has logged you in as the wrong account, please log out and back in again.

Firstly, there hasn't been any sort of security breech etc.

What has happened is that during the upgrade work the user database from the "old" LivingFrance forum system has been merged with a larger userbase on our main forum system. As a result we've had to update all the Living France user account identifiers to fit the new system.

Consequently when the new system tries to automatically log in anyone with a cookie containing their Forum user ID from the old system, the ID doesn't match the new set of accounts and the wrong information comes up.

The user isn't fully logged into the system as the cookie's user ID doesn't match other security records. This is why some functionality works, and some doesn't.

Unfortunately the only way to resolve this is for the people affected to log out of the system (which clears the incorrect cookie), and then log back in - which resets the account details.

Thanks for your assistance,

Tim

[Hewitts]

Sorry to be a pain, but I have tried logging in and out.

 

I am Hewitts not Sydneysider and my signature is

Hewitts Downunder

 

Any suggestions

[Tim Stephenson (Archant IS)]

Easiest fix is to clear your cookies, close the browser, then try again.

Let me know if this doesn't sort it for you.