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Important advance in Consumer rights


NormanH

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A bill being presented today in the Assemblée  has many important improvements in consumer rights

http://www.midilibre.fr/2011/10/10/vers-de-nouveaux-droits-pour-les-consommateurs,400358.php

Remains to see if it passes, or is applied, but there are many possible advantages.

The article is too dense to summarise, but the areas concerned are

Telephones and Internet (stop some of the abuses in mobile tariffs and SMS, and a low Internet subscription for the worst off)

More protection for tenants, in terms of deposits end documents required

Checks on energy bills, and no charge if you read the metre yourself

Changes to rules about buying contact lenses and glasses and reduce the period you have to wait to cancel a health insurance

Increase the time you have to change your mind about electrical goods bought on-line to 14 days

Oblige restaurants to indicate if they have prepared the dishes themselves, and make supermarkets reveal their margins

There is also a ban on ticket touting..

These are only a few of the points. I havent had time to translate all of it, and this has been done quickly and very freely just to give a flavour.

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