SNCF Reimboursement

[Lollie]

Hi

Will I be reimboursed for train tickets during the strike, even though they are Prems tickets, if the train does not run?

Lollie

 

 

 

[andyh4]

As I understand it yes you will get your money back - but I haven't had to try it, so it is based on hearsay.

[le rouge]

Their website implies that you do get a refund plus if you have a ticket for a specific train (grandes lignes only) which then doesnt run you can use the ticket on any train to the same destination that day. Sounds obvious but better to state it!

I am keeping fingers crossed for my journey back to UK on Thursday. Eurostar is OK but getting to Paris might be more difficult. There is a big meeting on Wednesday which rumour has it might go some way to resolving at least part of the problem with Thursday looking a better day.

The SNCF website also allows you to input the train number or date/time and destination to tell you if your train is running.

 

 

[Lollie]

Quick update,  I cancelled my return journey, having decided to drive, and got a full refund on two return tickets.

 

Lollie 

[le rouge]

I had to drive to Paris and therefore didnt use either of my tickets to/from Paris. I tried to get reimbursed online but it didnt work.

Lollie - Did you have to get your refund at the station? I am 25 miles from the station so would need a special journey and would cost me half of my reclaimed fare anyway!

 

[hoverfrog]

if your train arrives very late, they hand out envelopes on the platform as you arrive. You have to fill in the enclosed form and enclose your tickets, booking confirmation and a "bulletin de retard" available at the station.

The ex-out-laws train broke down and was 2 hours late on Friday, so I don't know if it works yet!