Lollie Posted November 20, 2007 Share Posted November 20, 2007 HiWill I be reimboursed for train tickets during the strike, even though they are Prems tickets, if the train does not run?Lollie Link to comment Share on other sites More sharing options...
andyh4 Posted November 20, 2007 Share Posted November 20, 2007 As I understand it yes you will get your money back - but I haven't had to try it, so it is based on hearsay. Link to comment Share on other sites More sharing options...
le rouge Posted November 20, 2007 Share Posted November 20, 2007 Their website implies that you do get a refund plus if you have a ticket for a specific train (grandes lignes only) which then doesnt run you can use the ticket on any train to the same destination that day. Sounds obvious but better to state it!I am keeping fingers crossed for my journey back to UK on Thursday. Eurostar is OK but getting to Paris might be more difficult. There is a big meeting on Wednesday which rumour has it might go some way to resolving at least part of the problem with Thursday looking a better day.The SNCF website also allows you to input the train number or date/time and destination to tell you if your train is running. Link to comment Share on other sites More sharing options...
Lollie Posted November 28, 2007 Author Share Posted November 28, 2007 Quick update, I cancelled my return journey, having decided to drive, and got a full refund on two return tickets. Lollie Link to comment Share on other sites More sharing options...
le rouge Posted November 30, 2007 Share Posted November 30, 2007 I had to drive to Paris and therefore didnt use either of my tickets to/from Paris. I tried to get reimbursed online but it didnt work.Lollie - Did you have to get your refund at the station? I am 25 miles from the station so would need a special journey and would cost me half of my reclaimed fare anyway! Link to comment Share on other sites More sharing options...
hoverfrog Posted December 3, 2007 Share Posted December 3, 2007 if your train arrives very late, they hand out envelopes on the platform as you arrive. You have to fill in the enclosed form and enclose your tickets, booking confirmation and a "bulletin de retard" available at the station.The ex-out-laws train broke down and was 2 hours late on Friday, so I don't know if it works yet! Link to comment Share on other sites More sharing options...
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