Nearly Retired (I am now) Posted January 11, 2011 Share Posted January 11, 2011 We pay our maison secondaire EDF bill by post - the bill turns up, I write cheque and post it back.I hadn't noticed that we had not received two bills from EDF and at Christmas we got a very much delayed letter from them demanding money. A quick perusal of the letter showed that they had left out our UK post code on the letter, but somehow after a month it still managed to find us. I promptly paid up and wrote a letter to customer services (explaining things) which was very speedily acknowledged. Here's hoping our next bill has the post code.Why I wonder, after more than 5 years EDF should lose the post code? Link to comment Share on other sites More sharing options...
Polly Posted January 11, 2011 Share Posted January 11, 2011 Simple solutions:Pay by direct debitSet up your 'espace client' on the EDF website Have bills sent electronically Link to comment Share on other sites More sharing options...
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