Fitzsie Posted February 16, 2006 Share Posted February 16, 2006 To cut a long story short we have just had to call the local pompiers to put out a chimney fire (mind you by the time they turned up we had managed to do most of it ourselves!!) However, despite the lack of fluency in the language on my part ,they were absolutely superb and they ended up removing the woodburner from the fireplace (no mean feat on it's own) and clearing the chimney etc. They left the area completely clean and I had to stop them from even wanting to wash the floor themselves! So my question is, what is the protocol to show your appreciation for the work they have done. As they are all volunteers both myself and my partner feel we should do something, but what? We know thay have a training day on Sunday morning when they will all be at the station, but what could we do? Any comments gratefully received. Link to comment Share on other sites More sharing options...
chris pp Posted February 16, 2006 Share Posted February 16, 2006 Be thankful! We had the same treatment once, I think it must be standard procedure, although I was slightly nervous about having the still burning wood burner standing in the middle of the room. I think you will find that they do get paid, but you could always have an expensive calender next Christmas.Chris Link to comment Share on other sites More sharing options...
powerdesal Posted February 17, 2006 Share Posted February 17, 2006 Further to (my) posts on the subject of chimmney fires and rammonagecerts, did they ask for the cleaning certificate or have I been(inadvertently and with the best of intentions) posting utter bull****.Regards Link to comment Share on other sites More sharing options...
RayB Posted February 17, 2006 Share Posted February 17, 2006 [quote user="chris pp"]Be thankful! We had the same treatmentonce, I think it must be standard procedure, although I was slightlynervous about having the still burning wood burner standing in themiddle of the room. I think you will find that they do get paid, butyou could always have an expensive calender next Christmas.Chris[/quote]In July of 2003 at 0300 we called them as I was having seriousrespiration problems. They were there in 12 minutes. Afterstabilizing me, I was in Urgence in St Malo Hospital on lifesupport in 17 minutes. They literally saved my life. Wepaid 100€ for the calendar that year and considered it quite a bargain. Link to comment Share on other sites More sharing options...
Miki Posted February 17, 2006 Share Posted February 17, 2006 Fitzie,You may receive a bill, I have heard of pompiers charging for certain call outs thesedays and this might or might not be seen as a call out to be chargedfor. If you do not hear from them for a while, why not pop something suitablein an enevelope and take it down to the station they came from. Write afew nice words on a note and put it in with the token of appreciation.It's a long time until the next calendar call...................They will appreciate it, I assure you and it sure will not do you any harm in the community either. Link to comment Share on other sites More sharing options...
SaligoBay Posted February 17, 2006 Share Posted February 17, 2006 [quote user="powerdesal"]Further to (my) posts on the subject of chimmney fires and rammonage certs, did they ask for the cleaning certificate or have I been (inadvertently and with the best of intentions) posting utter bull****.Regards[/quote]I don't know what you've been posting, powerdesal! I can't think why pompiers would ask for the ramonage cert, isn't it for the insurance claim afterwards? Link to comment Share on other sites More sharing options...
Val_2 Posted February 17, 2006 Share Posted February 17, 2006 The exact same thing happened to me two years ago but thankfully I didn't have a fire, just ignited pieces falling back down that had adhered somehow to the top of the flue liner and my stupidity in burning some pine when my OH was away which had created the ignited stuff. Wonderful chaps although two fire engines was a bit over the top. I gave them bottles of whisky I had unopened inthe cupboard and an extra large donation when the calendars came round. No invoice was ever received or demand to see a certificate of rammonage either. Link to comment Share on other sites More sharing options...
Fitzsie Posted February 17, 2006 Author Share Posted February 17, 2006 Thanks for everyones comments, much appreciated. The cause of the fire was similar in that sparks were blown back down into the chimney (with all the high winds we had yesterday) and set alight the insulation above the woodburner. We also had no idea that the conduit above the woodburner was only a few metres in depths. The Pompier even left a diagram as to what we should do have done to prevent it happening again. No damage done to the house etc so insurance claim necessary. We have a french artisan coming out tomorrow to give us a devis for work required. Can't get this service in the UK.We will be buying an expensive calendar this year but it is over 10 months away so that is why we wanted to show our appreciation sooner. Maybe a crate of beer or something similar will suit. Thanks again everyone. Link to comment Share on other sites More sharing options...
powerdesal Posted February 17, 2006 Share Posted February 17, 2006 SaligoBay,I had, in the recent past, posted that I had been 'advised' that,following a chimmney fire call-out the Pompiers would require to seeproof that the flue had been swept within the previous 12 months.Absence of the certificate being (presumably) an indication ofnegligence causing a fire which would then lead to a fine.I passed on the info in good faith for the benefit of other woodburning (or multi-fuel) members. I make no personal claims to know atfirst hand what the results of a call-out are. It was purely in theinterests of safety.I have been wrong before and no doubt will be again.Regards Link to comment Share on other sites More sharing options...
Fitzsie Posted February 18, 2006 Author Share Posted February 18, 2006 I accept your comments and have heard of similar advice being given. We were initially concerned as well but I think that as the fire was caused by the previous owners not installing the woodburner correctly, ie the flue fitted was too short then I think it was not issue for us. In fact the insurance company is even going to pay to have the work done correctly! My mouth is still open as we speak! Link to comment Share on other sites More sharing options...
Debra Posted February 18, 2006 Share Posted February 18, 2006 We were told (in Charente) that if you have a chimney fire and have to call the pompiers, they will charge you a call out fee (rather than a fine) if you cannot prove your chimney has been swept within the last year. As far as we know we don't need a certificate - just the receipt from the chimney sweep. Link to comment Share on other sites More sharing options...
chris pp Posted February 18, 2006 Share Posted February 18, 2006 The receipt is the certificate if it has been written by someone with rammonage on their Chambre des Metiers list. Chris Link to comment Share on other sites More sharing options...
Maddie Posted March 6, 2006 Share Posted March 6, 2006 We had a similar "event" and the pompiers were equally marvellous - down to washing the kitchen floor. No request or mention of any certificate, not even from the insurers. Link to comment Share on other sites More sharing options...
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