Annie Posted June 12, 2010 Share Posted June 12, 2010 Please can anyone advise?After having the Motorbike(a moto guzzi) inspected by a main dealer in Perpignan, the correct form issued by the prefecture was completed and sent by registered post to the Guzzi head office in France with a fee of 150E in order to obtain a Certificate of Conformity.After several weeks of no news , we made e mail inquiries the Head office have informed us they have no recored of our details.We have received the slip that was sent proving delivery of the letter, and the 150e has left our bank account.Despite sending a scanned copy of the postal receipt, yet another e mail has come saying that they know nothing. What rights do we have for at least getting our money back? Link to comment Share on other sites More sharing options...
Polly Posted June 14, 2010 Share Posted June 14, 2010 Get on to your bank asap, they will be able to tell who cashed the cheque ie if it went into the correct account, or if some tea-leaf has stolen it, 'adjusted it' and taken the money.Then it's time for a registered letter in v strong and formal terms Link to comment Share on other sites More sharing options...
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