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paying by direct debit


chirpy

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I have been paying for some services by direct debit .The bank has changed some of their codes /iban.

They had changed incoming debits as they come in but now say I need to action these in future.

what is the correct proceedure   do I give bank new signed prelevements or give my services the change of my detail

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[quote user="chirpy"]

do I give bank new signed prelevements or give my services the change of my detail

[/quote]

Surely its the latter?

The debitor has to (for whatever reason) quote the correct a/c details in order for your  ............. etc, etc.

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Seems to me that comes to the same thing, ideally your bank and your service providers both need a copy of the same (correct) mandate.

Is it your bank that has changed its codes, or your supplier's bank?

Either way I guess you need to re-do whatever you did to set it up in the first place. Presumably your service provider gave you a form to fill in originally so ask for another one, fill it in, send it back to the supplier and ask them to update their records, and send a copy to the bank.
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