annie noel Posted April 14, 2007 Share Posted April 14, 2007 Four years ago we had installed an in ground pool with a salt water chlorinator. The liner was imported from the States. Through last summer we noticed a fading of the liner at the water-line. By the end of the summer the fading was pronounced, particularly of the frieze. The installer and the French importer's representative inspected the pool and found the chlorinator working correctly and the pH and chlorine levels perfect (7.2 and 2ppm respectively). At a subsequent inspection, by the importer himself, the chlorine indicator showed a concentration of 3ppm. The importer declared the fading to be caused by the over production of chlorine and denied any liability, this notwithstanding the 20 year warranty, a warranty which does not contain any exclusion in respect of chlorine damage.Has anyone else had a similar problem? Link to comment Share on other sites More sharing options...
Poolguy Posted April 14, 2007 Share Posted April 14, 2007 AnnieTo blame the output of a salt chlorinator for fading of a liner is surely thejoke of the decade. Their output of chlorine is usually too feeble to sanitize thewater properly little on do any damage to a liner…. It would take more than 10ppmfor an extended period to have any effect what so ever in my opinion. I remind youthat one component of the PVC in your Liner is in fact Chloride.So …Absolute rubbish, is what I say. The importer is trying to dodge a bullethaving to replace an expensive liner and trying to mislead you in the process.There may be a host of other reasons why it faded but I can tell you clearlyand unequivocally that 3ppm concentration of chlorine from an electrolyser isnot one of them.Take him to court is my suggestion (or threaten too) and I am sure that he willhave to be a little more factual and on his game than he is now. The expression"pulling the wool over your eyes" comes to mind.A word of caution though, if you want to pursue him than everything you havedone in pool care will come under examination, including the brand of waterline cleaner and sponge (or pad).. for the culprit could be any one of these. If the liner does not actually leak then you might find a claim hard to bringhome.I suggest that you contact your insurance company for they will engageexperts to examine the problem and pursue the Importer for you... andthey take no nonsence, I know from experience (they were working for meat the time).Andrew Link to comment Share on other sites More sharing options...
annie noel Posted April 17, 2007 Author Share Posted April 17, 2007 Andrew,Many thanks, a very useful reply. I am now going to persue the installer with avengence. Thanks also for reminding me that our insurers may be able to deal with this on our behalf. Have set up a meeting with the installers for tomorrow afternoon. Will let you know what happens.Best wishesAnnie Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.