Mailwasher seized up

[Angela Bird]

I have been using the totally brilliant Mailwasher to scan through my mail for several months (thank you to whoever recommended it to me, on the forum!).
But this evening it seems to have seized up.
I click on "check mail", and it starts running, tells me it is downloading 1 of 34, say, and then just goes no further. No messages download at all. After a minute or two, an error message appears, saying "the connection was intentionally closed by the server before the session was completed"

The first time it happened, some other box opened up saying something like "you have to go to ........ and do ......... to register", but - partly taking it for some annoying pop-up or something, and partly being of a very suspicious nature and being reluctant to act on everything that pops up and asks you to - I clicked it shut quickly.
Now I wish I had paid it more attention. Perhaps it was telling me how to get round this problem.

I am a bit desperate, as all my emails are now blocked.

Does anyone have any suggestions?

Angela

www.the-vendee.co.uk

[Will]

>After a minute or two,
>an error message appears, saying
>"the connection was intentionally closed
>by the server before the
>session was completed"

Hello Angela - I get that sometimes, if there is a long period of inactivity at the server. Laposte.net sems very prone to this, and the Tiscali servers have been a bit temperamental over the last few days. It's usually OK the next time I try, though, I've never had it hang up completely.

>Does anyone have any suggestions?

If your ISP has a web mail page - Tiscali and Wanadoo have, or you can set up Laposte.net, Yahoo mail etc. to look at other POP3 accounts - you can go to that and delete over-large or suspicious looking messages off the mail server. I often had to do that, pre-Mailwasher, if I got several messages with inflated attachments that filled the mailbox and would have taken all day to download with outlook express.

Will (50)