AOL free offer

[Diana]

3 weeks ago while in France I took out a 100 hour free trail with AOL and gave them my credit card details to start paying after that.  I have managed to loose the disk and any info on the offer.  What I would like to know is there a time limit on the 100 free hours ie one month.  If so I need to cancel the contract until we arrive there in the new year,   I have looked through the French site and can not find where to go to cancel it, I have even looked at the UK site as I figured that I could find where AOL hid the cancel account option I would be better able to find it in French but AOL keep that very well hidden.

 

So,

Is there a time limit on the 100 hours.

Where is the cancel button

And if I have cancelled will I be able to reinstate the account and username.

 

 

Thank you

 

Diana

[Blackadder<IMG src="http:forums.livingfrance.comimagesline.gif"><BR>Blackadder<BR>Keighley and Creuse]

Cannot assist much other than.....had AOL pre installed on my first computer, used it for a few months and then changed. Could i get all the AOL stuff off my computer? Could i heckers like. It was a nightmare. Dealing with them on the phone was a nightmare, they'd say one thing and then NOT do another. I.E closing acct down took forever and a day, needed reasons and all that. Eventually managed but had to be very blunt with the 'sales' staff.

Sorry to put a downer on it but be aware you may have to really harrass them and still find your first months money has been taken from acct etc

[cheryl]

As I understand it, the free hours have to be used within the first month, then they'll start debiting your bank account for however much you've signed up for.

The phone number for AOL is 0892 02 03 04

Hope thats a help

Cheryl

[BJSLIV]

The nearby discussion entitled "Address" gives details of how to contact AOL, if you wish to escape their  clutches.