Clair Posted January 25, 2006 Share Posted January 25, 2006 I just read this Telegraph Connected questionMy friend, who is with Wanadoo, used to e-mail meregularly but sinceChristmas he informs me that NTL have sent all his e-mails back markedas unable to deliver. I have sent him a message today but as yet I donot know whether he has received it.After he has contacted both NTL and Wanadoo, both ISPs are blaming theother for using Spam blockers. Do you know of others who have thisproblem and more importantly how can it be resolved?This keeps on happening as ISPs temporarily block servers they considerto be a significant source of spam email. In this case NTL have beenblocking two Wanadoo servers and you have been caught in the crossfire.Details of who is blocking who is carried on the SORBS (Spam and OpenRelay Blocking System) database and here you will find a Support formthat you can fill in to obtain help, though in the end theresponsibility for lifting the blockade lies with the ISPs so you andyour friend should continue to complain to both companies.The SORBS website is to be found here:http://www.nl.sorbs.net/ Link to comment Share on other sites More sharing options...
sid Posted January 25, 2006 Share Posted January 25, 2006 Hello ClairYour report confirms what we have already discovered, and there has been at least one recent thread on here about it. In our experience complaining will get you nowhere. If you wish to email NTL users (or tesco.net customers) from a Wanadoo account you need to subscribe to a relaying service to get round the problem.A search on these forums will find a couple of recommended relayers.RegardsSid Link to comment Share on other sites More sharing options...
Clair Posted January 25, 2006 Author Share Posted January 25, 2006 [quote user="sid"]Hello ClairYour report confirms what we have already discovered, and there has been at least one recent thread on here about it. In our experience complaining will get you nowhere. If you wish to email NTL users (or tesco.net customers) from a Wanadoo account you need to subscribe to a relaying service to get round the problem.A search on these forums will find a couple of recommended relayers. RegardsSid[/quote]SidI've been following the threads too, but I had never seen the SORBS website listed anywhere before. Until this morning, I did not know I could actually see whos' blocking who, so I thought it might be useful for other people.I have only ever had problems with AOL from my own ****.com website, but I usually get round it by using my ****.tiscali.fr address instead. Link to comment Share on other sites More sharing options...
sid Posted January 25, 2006 Share Posted January 25, 2006 Hello ClairYes, you are quite right, sorry if I sounded irritable. It is information which is worth sharing.RegardsSid Link to comment Share on other sites More sharing options...
Clair Posted January 26, 2006 Author Share Posted January 26, 2006 Thanks Sid.No probs. Link to comment Share on other sites More sharing options...
Deimos Posted January 26, 2006 Share Posted January 26, 2006 I guess it’s a difficult one. People/organisations seem to want to SPAM (I guess its cheap) andthe rest of us receiving it don’t like it. Many people think something should be done. Thing is that as one “loophole” is closed, so the spammers willmove on to another. Thus e.g.subscription services may be “clear now”, as other options become more limited,so the spammers will take out these subscriptions. You only have to look at the many years it took BT andothers (with all their mail provider services) to close of their Open Relay tosee how easy it has been for spammers to operate. It is only more recently that ISPs and the like have started toshow any interest in the matter.To an extent the attitudes of the ISP can indicate how easyit is for spammers to operate through them. If anybody has ever complained to Wanadoo about spam they willappreciate how Wanadoo just totally ignore it. Wanadoo are not the only ISP with such an attitude.In fact Wanadoo can be a source of spam themselves. Just try creating a Wanadoo e-mail addresswith a cryptic name but don’t tell anybody about it. You may easily start receiving “offers” on that address (I did).Maybe it is made harder by organisations who are now becoming“marginal spammers”. By this I meanthat they don’t manage their mail lists or claim “opt out policies” (where youautomatically get unwanted messages unless you go through some crypticprocedure to “opt-out”) and thus send unwanted mail that may or may not bestrictly termed SPAM – but is equally undesirable.When ISPs like NTL start doing something it totally disruptseverything, proving a nuisance to both their customers and everybody else. On the positive side, at least they aredoing something about it – all be that something totally inappropriate andineffective.Ian Link to comment Share on other sites More sharing options...
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