Orange Messagerie

[Chancer]

I have just switched to a NRJ sim card, I want to switch off the mesagerie on my old orange mobicarte to avoid people using my old number and leaving messages which I won't retrieve.

I have tried dialling 888 (which still works despite no credit on card) but there is not an option to annul the messagerie, is there a code which you send to activate/deactivate like the vodafone method?

Oh by the way whilst I do have the option to re-record the OGM I think it is time limited to my name followed by the standard ..... N'est pas disponible en ce moment.....

[Deimos]

It is possible but has to be done by Orange customer service (I tried at a FT/Orange shop yesterday and they completely messed up to the point where I have to go back today, cancel my existing contract and get a new SIM/number as apparently what they did cannot be "undone" under the Orange system).

Orange Customer services are on 700 (from your mobile and a very expensive call) or 3970 from a fixed line at 0,15€ per min.

You might be able to do it by changing the "diverts" using your telephone but in the UK I used to find this "unreliable in that it would periodically re-activate (on Vodaphone).

Ian

[cooperlola]

Or put on a quick message with your new number. Vous pouvez me contacter a..... followed by your new number.

[Deimos]

888 will still work as it is free. Another thing you might do is to change your messagerie notification from SMS (default) to e.g. e-mail so, if it ever did reactivate by "mistake" you would at least get notified through a medium you were continuing to use.

Ian

[Chancer]

Cooperlola

Thanks for the suggestion, I did not realise that I could leave a longer personal message than just my name followed by their message.

I have now done so and can rest easy.