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NOOS TV - trying to get the deposit back for the receiver box


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Hello,

I am leaving france and have cancelled my subscription with Noos by sending a registered letter which they have received. However, I have not received a response from them with regards to sending the receiver back and getting my deposit back. Has anyone already gone through this process? I have heard from a few people that there have been problems for most people trying to get the deposit back. I don't get through on their telephone lines and they don't seem to want to reply to the registered letter.

I am actually leaving very soon so am hoping to resolve this asap.

 

 

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I can't open those links for some reason.

Yes, it's a cable TV provider. Apparently many people in France had not received their deposits back last year (25000 people or so).

Hopefully someone will have heard of them and already got their deposit back.

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