tizzylizzy Posted July 16, 2007 Share Posted July 16, 2007 Hi. I have recently de-installed Norton as it was really slowing down my computer. I used the Norton removal tool as I'd heard that Norton was very difficult to get rid of. However the compter is still a bit 'sticky' so I did a search using the words Norton and Symantec. This shows that I am still holding Norton files, but when I try to delete them a message comes up - 'cannot read from source file or disc, unable to delete'. Any ideas anyone? Link to comment Share on other sites More sharing options...
Framboise Posted July 16, 2007 Share Posted July 16, 2007 As I posted earlier, this wreteched Symantec Norton thingy caused total havoc on my machine and we had to get in a boffin to come and sort it out for us as we are useless! Said boffin then installed AVG and another one called Spybot - both free I might add - and they have been excellent. Can't help with the techy stuff, just a bit of onward advice! [geek] Link to comment Share on other sites More sharing options...
Onion van man Posted July 16, 2007 Share Posted July 16, 2007 Have you logged in as an administrator? only other thing you could do is to use a registry cleaner/checker to see if there is any symantec reg keys left. If you want good anti virus then you should be looking at NOD32 or Kaspersky but, they do charge. Link to comment Share on other sites More sharing options...
woolybanana (ex tag) Posted July 16, 2007 Share Posted July 16, 2007 Ani-virus and firewall? You need both. The Europeans all use BitDefender. It has been around a bit and does the job brilliantly. Get it from Amazon fr. Link to comment Share on other sites More sharing options...
Pierre ZFP Posted July 16, 2007 Share Posted July 16, 2007 The removal of Norton has to be done in the right order. What you are probably doing is trying to remove one of the 'ancillary' progams rather than the core Norton. Sorry I don't have time to look at the mo' but if you Google for 'Norton Removal' you will find lots of help. I'll try and have a look when I can. Link to comment Share on other sites More sharing options...
Pierre ZFP Posted July 16, 2007 Share Posted July 16, 2007 There we go, this is what you needhttp://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039Whatever you do, don't leave your computer unprotected. Please install firewall/virus checker/anti spyware before doing this. Link to comment Share on other sites More sharing options...
tizzylizzy Posted July 16, 2007 Author Share Posted July 16, 2007 Many thanks but that is the link I used to un-install in the first place! I now have AVG which I like. However the computer still seems slow and I suspect it could be the remnants of Norton. Link to comment Share on other sites More sharing options...
Onion van man Posted July 16, 2007 Share Posted July 16, 2007 Download Registry Mechanic and see what it comes up with. That should get rid of un-needed registry keys. Link to comment Share on other sites More sharing options...
UlsterRugby1999 Posted July 16, 2007 Share Posted July 16, 2007 I think you will might need to use something like CCleaner to remover registry data. Do a Google search for CCleaner and you'll get there.This is a clear example of why Norton and McAfee type progs are not only troublesome but a waste of money. Take a look at an earlier thread - http://www.completefrance.com/cs/forums/972081/ShowPost.aspx Link to comment Share on other sites More sharing options...
briwy Posted July 17, 2007 Share Posted July 17, 2007 Zone Alarm is an extremely good, and free, firewall downloadable from the net. Used with the programs already mentioned you stand a good chance of remaining free of nasties.If you are brave you can use the regedit program in Windows to get rid of any Norton references in the registry.You can get regedit running by clicking on the Start button, Run and type in regedit.Use the find function to find the Norton references and just delete them.HOWEVER, make sure you back up the registry first. (Export function) Personally, I think you should do this if using any registry tool as a messed up registry can render the machine inoperable.Ive used regedit on numerous occasions to get rid of stray references to deleted programs.without any problems but please be careful with it.Brian Link to comment Share on other sites More sharing options...
UlsterRugby1999 Posted July 19, 2007 Share Posted July 19, 2007 CCleaner not only cleans up your registry strings but asks every time if you would like to make a back up of your registry. What Briwy says is quite correct and this would be why CCleaner not only asks you if you want to save it, but explains what to do if things do go wrong. Link to comment Share on other sites More sharing options...
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