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Steve,

Does your PC's operating system recognise the USB card? If the answer is yes then it may be the configuration of the Netgear software that needs sorting out. The Netgear instructions can be a bit opaque and I had to try a couple of things before I got ours right.

If your o/s is not recognising the card then that's where your first problem is and you may need to re-install it using the CD supplied with the card.

Cheers,

Sheila's OH

 

 

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