chirpy Posted April 27, 2009 Share Posted April 27, 2009 HI,We bought a Thomson tv lcd 2 yearsago and now out of guarantee by 8 months.we noticed in the centre of screen a slight shadow which shows when on a light backgrond of a film.It has not been cleaned incorectly and in fact themark is inside of screen.I took it back to the shop who sent it to Thomson.After chasing the shop for 6 weeks!!!!!!!!!they say Thomson have found the shadow on the inside but cannot rplace screen as they do not make them anymore-------------so their designerss make a =n expensive set which is obsolete within 3 years!I have to wait another 2 weeks until it is returned to me.my toshiba I brought from uk had given 10 yeOars and I only replaced it as the switch was defective and obsolete from suppliers.I HAD TO THUMP THE SET ON THE TOP TO GET IT TO WORK.IT IS OUTSIDE IN THE RAIN AND IMWOULD NOT BE SURPRISED IF IT STILL WORKED.I propose writing to their MD but have we any rights in France i.e.unfit for purpose???[:@][:(] Link to comment Share on other sites More sharing options...
Martin963 Posted April 27, 2009 Share Posted April 27, 2009 You do have my sympathy.It is pretty disgraceful that Thomson aren't able to repair your set. But I doubt there's much you can do - sadly.We've stuck with cathode ray tubes and continue to do so. Until the price of these new fangled technologies has fallen properly (and I still don't believe it has) we'll stay that way.And I've yet (and I know I've said this ad nauseam) to see an LCD or plasma set which I could actually live with in terms of picture quality on standard defintion TV broadcasting.Anyway, good luck, and I'd certainly persecute Thomson - you never know - if you make enough of a fuss you might get a discount on a new TV... Link to comment Share on other sites More sharing options...
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