Thebiga Posted September 3, 2009 Share Posted September 3, 2009 I have a dell 4700 and on start up has all of a sudden put up a message that says. Drive 2 not found, parallel ATA, PATA-0 (PRI IDE MASTER) And it will no longer recognise the cd-rom drive and the dvd writer. You cannot even find it when going into 'My Computer' does anyone have any ideas on this.Thanks Link to comment Share on other sites More sharing options...
sid Posted September 3, 2009 Share Posted September 3, 2009 I'd check that the leads are properly connected first (inside the case). Do the simple stuff.You can download a service manual here to help you. http://support.dell.com/support/edocs/systems/dim4700/sm/index.htmComponents do fail, even on Dell (!) and you may have to replace the drive. Try Ebay if you have to replace it, I got a new DVD rewriter for my old laptop for £20!Sid Link to comment Share on other sites More sharing options...
Théière Posted September 3, 2009 Share Posted September 3, 2009 I am with Sid, loose connection somewhere possible a board from it's slot, My 8200 does it very occasionally with the dvd drive.Too many devices not found to be a drive failure I think. Link to comment Share on other sites More sharing options...
Pierre ZFP Posted September 3, 2009 Share Posted September 3, 2009 Of course try the leads first and I hope that works but this is a not uncommon fault with Dell that the disk controller has gone to silicon heaven.I suspect that you may be looking at a new motherboard (less than €50 for an ordinary one) and swap all the bits over.Oh no, wait a bit, its a Dell so it has a custom case so a standard board won't fit.Lets just hope its a dodgy lead. Link to comment Share on other sites More sharing options...
Thebiga Posted September 4, 2009 Author Share Posted September 4, 2009 Thanks people I have ordered a new IDE cable as its the cheapest place to start and fingers crossed when it gets here. I have read that they fail fairly often so I hope its just that.Cheers Link to comment Share on other sites More sharing options...
Théière Posted September 4, 2009 Share Posted September 4, 2009 The boards also work loose out of their slots as they are retained by plastic clips and not nuts and bolts like some. Worth unplugging the boards and re-seating them IMO. Link to comment Share on other sites More sharing options...
AnOther Posted September 4, 2009 Share Posted September 4, 2009 [quote user="Pierre ZFP"]Of course try the leads first and I hope that works but this is a not uncommon fault with Dell that the disk controller has gone to silicon heaven.I suspect that you may be looking at a new motherboard (less than €50 for an ordinary one) and swap all the bits over.Oh no, wait a bit, its a Dell so it has a custom case so a standard board won't fit.Lets just hope its a dodgy lead.[/quote]Let's hope is just a lead but I fear you make light of a MOBO swap Pierre. I don't know if all Dell PC's are custom cases and if it is therefore possible but remember, even if it is the change will almost certainly trigger Windows into spitting out the dummy and result in the need for a complete reinstall in which case (ha ha) the recovery CD's (if supplied) may not work - nor, by the same token, recovery data stored on the Hard drive. Link to comment Share on other sites More sharing options...
Simon Posted September 4, 2009 Share Posted September 4, 2009 If they share an internal power cable see if there is a spare that you can try as these sometimes fail.regardsSimon Link to comment Share on other sites More sharing options...
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