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Can anyone advise please. I'm stumped.

I cannot get IE to load on my laptop (Windows XP)

WiFi connects with good signal

Ethernet cable is the same, ie. OK

Emails download OK

Windows updates download OK

but when I log into IE it will not load

Any ideas?

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Error message:  ModName: ntdll.dll

I have changed nothing but this is the first time I have tried to connect since changing to a livebox.

My Mac works fine but the laptop doesn't. Strangely when I connected it downloaded all my emails and did a windows update, but no IE.

I will change to firefox but its not possible without IE functioning.

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Thank you.

I've just got it running using 'safe mode with network' and am downloading chrome as I write.

I'll post if it works.

Gary.

edit:

Didn't work but this did

1.      Click Start, please type "inetcpl.cpl" (without quotation

marks) in the Start Search bar and press Enter to open the Internet

options window.

2.      Switch to the Advanced tab.

3.      Click the Reset Internet Explorer Settings button.

4.      Click Reset to confirm the operation.

5.      Click Close when the resetting process finished.

6.      Uncheck Enable third-party browser extensions option in the Settings box.

7.      Click Apply, click OK.

Thanks to " Lei Feng Wen "

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ntdll.dll is a protected system file so if it becomes corrupted or replaced by another version Windows System File Checker (SFC) should kick in to fix it.

You can force SFC by renaming ntdll.dll to say ntdll.dll.BAK and SFC will pop up and ask you to replace the file with an authorised version by inserting your Windows CD or more likely Service Pack 3 CD.

As this is just a test to see if the file is damaged and that SFC is working you needn't actually do this, just dismiss SFC by accepting the file change the rename ntdll.dll.BAK back to ntdll.dll.

You could also have a look HERE - you are not alone [;-)]

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Laptop is sorted now it time to format and re-load XP into the Desktop prior to selling it.

It had the same problem with IE8.

Hours of work these Windows machines [:D]

I've put Chrome on the laptop but it is reluctant to transfer passwords over [:(]

Still, its something to do on a cold winters night, whilst listening to the Travelling Wilburys on my Mac. [Www]

.

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