thepenofmyaunt Posted September 6, 2011 Share Posted September 6, 2011 Our tenants have moved out leaving a very large unpaid phone bill. It's in their name but when we tried to have the line moved back into our name, they phone company (Phonexpat) told us that it couldn't be done until they pay their bill and that the line has been blocked for outgoing calls.We have new tenants moving in who need the phone and broadband immediately. Is there any way round this other than the tenants paying up? Link to comment Share on other sites More sharing options...
Quillan Posted September 7, 2011 Share Posted September 7, 2011 You could try contacting Orange direct (there is an English speaking helpdesk, phone number HERE ), explain the situation and they may help. You can also order your Internet access through them if you wish. Link to comment Share on other sites More sharing options...
andyh4 Posted September 7, 2011 Share Posted September 7, 2011 You should of course deduct the bill from their caution. Link to comment Share on other sites More sharing options...
thepenofmyaunt Posted September 7, 2011 Author Share Posted September 7, 2011 Thanks for your suggestions. AndyH4, sadly their caution is long gone on unpaid rent and damage to the property. We are just waiting for a court date to go before the tribunal to try and get back all the money they owe us. I wouldn't mind but they have just bought a house for cash so money is clearly no object, they are just a bit short on morals Link to comment Share on other sites More sharing options...
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