Jay Posted March 23, 2012 Share Posted March 23, 2012 I received a text from Lebara this morning saying they have changed their terms & conditions regarding top-up. Their site now contains the following:2.4 Sauf mention contraire, le crédit de communication des recharges a une durée de validité limitée, variable selon le tarif des recharges. A compter de la date d’activation de la recharge, cette durée de validité est de 30 jours pour les recharges de 5€, 10€ et 15€, 45 jours pour les recharges de 20€, et 90 jours pour les recharges de 30€ et 50€.So it seems they have gone the way of lots of other pay as you go phone offers. Looks like I will be dumping them after using my existing credit! Link to comment Share on other sites More sharing options...
cooperlola Posted March 23, 2012 Share Posted March 23, 2012 Yup, yet another con. Leclerc continue to just charge me a couple of euros a month - a system which has suited me fine. This isn't the first company (lebara I mean) from whom I've bought a SIM only to find they move the goalposts.[:@] Link to comment Share on other sites More sharing options...
marmite Posted March 23, 2012 Share Posted March 23, 2012 [quote user="Jay"]I received a text from Lebara this morning saying they have changed their terms & conditions regarding top-up. Their site now contains the following:2.4 Sauf mention contraire, le crédit de communication des recharges a une durée de validité limitée, variable selon le tarif des recharges. A compter de la date d’activation de la recharge, cette durée de validité est de 30 jours pour les recharges de 5€, 10€ et 15€, 45 jours pour les recharges de 20€, et 90 jours pour les recharges de 30€ et 50€.So it seems they have gone the way of lots of other pay as you go phone offers. Looks like I will be dumping them after using my existing credit![/quote]Well what a surprise. Gone the same way as NRJ. Link to comment Share on other sites More sharing options...
Martin963 Posted March 23, 2012 Share Posted March 23, 2012 .... and Simyo.Still, with a bit of luck enough people have been conned, have dumped, and have learnt not to fall for it a second time. Link to comment Share on other sites More sharing options...
marmite Posted March 23, 2012 Share Posted March 23, 2012 [quote user="Martin963"].... and Simyo.Still, with a bit of luck enough people have been conned, have dumped, and have learnt not to fall for it a second time.[/quote]Yes Martin that was me with NRJ. When I heard of Lebara's first offer I did think how long before.......Makes you think French firms are a joke. Link to comment Share on other sites More sharing options...
Rose (& Greyman) Posted March 23, 2012 Share Posted March 23, 2012 I wonder how we stand on existing balances though. I topped up ages ago in the knowledge that a chargeable event every 80 days was enough to keep my credit. I would still expect that to be so. I won't be renewing though - I think these expiring credits are theft and should be looked at by the EU. [:@] Link to comment Share on other sites More sharing options...
Jay Posted March 23, 2012 Author Share Posted March 23, 2012 [quote user="greyman"]I wonder how we stand on existing balances though. I topped up ages ago in the knowledge that a chargeable event every 80 days was enough to keep my credit. I would still expect that to be so. I won't be renewing though - I think these expiring credits are theft and should be looked at by the EU. [:@][/quote]I agree with that! I have sent Lebara an email asking how long we have to use up existing credit, not that I expect a response. The next problem is who to go with now. Free sounds good at 2€/mo but I need to phone out of France now and again. Link to comment Share on other sites More sharing options...
cooperlola Posted March 23, 2012 Share Posted March 23, 2012 Try Leclerc, Jay. EU calls aren't bad value iirc and it's 1.5 a month. I'll look it up.Good internet deal too, if you ever need it to travel - I found it excellent in hospital for 3G.EDIT : Yes. 1.5 a month. 39c for EU calls.http://www.leclercmobile.fr/formules/formule-mini.html Link to comment Share on other sites More sharing options...
Pickles Posted March 23, 2012 Share Posted March 23, 2012 The usual response in France tends to be "there's no demand for mobile phone credit that doesn't expire" - which you can file along with "there's no demand for fee-free current accounts" and "there's no demand for interest-paying current accounts" Link to comment Share on other sites More sharing options...
HoneySuckleDreams Posted March 23, 2012 Share Posted March 23, 2012 [quote user="Pickles"]The usual response in France tends to be "there's no demand for mobile phone credit that doesn't expire" - which you can file along with "there's no demand for fee-free current accounts" and "there's no demand for interest-paying current accounts"[/quote]"there is no demand for [good] customer service" Link to comment Share on other sites More sharing options...
Jay Posted March 23, 2012 Author Share Posted March 23, 2012 Thanks for that Coops, I think it looks like it will suit as I want something I can check emails on as well. I don't make many calls out of the country but need that option and I object to the loss of credit, that was my primary reason for changing to Lebara in the first place. Link to comment Share on other sites More sharing options...
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