Hester Posted June 12, 2012 Share Posted June 12, 2012 Hello. I have obviously used the above service without realising it due to an extra 8 euros on my orange facture this month. I did a quick search on the forum and see that it is due to finish at the end of June anyway but could anyone inform me in what way I might have used the service. Is it when I have gone on certain websites? I can't remember seeing any warning that I would be paying extra. Can I disable it from now until the end of June? Many thanks, Hester. Link to comment Share on other sites More sharing options...
Danny Posted June 12, 2012 Share Posted June 12, 2012 There is a similar discusion on this thread at the moment - 2 pagesgo in to your espace client orangehttp://espaceclient.orange.fr/sign in and disable the services under the compte internet/mes services internet/You may find that minitel service is no longer listed there.I see that there is new one called "contact+" too but on mine that is disabled by default.Danny Link to comment Share on other sites More sharing options...
Hester Posted June 12, 2012 Author Share Posted June 12, 2012 Thank you Danny, I hadn't seen the other thread. Regards Hester. Link to comment Share on other sites More sharing options...
nomoss Posted November 15, 2012 Share Posted November 15, 2012 We have had Orange Livebox since March this year.I just viewed my online facture for October and noticed a charge of 5€29 for "services Minitel".None of my previous factures show this charge, and I was sure I read on this Forum earlier this year that the service had terminated.On calling Assistance I was told that certain sites use a Minitel connection, e.g. CPAM and some government sites. The operator told me she had now blocked this option, and that I could reactivate it by calling again.I don't believe I visited any CPAM or goverment sites in October that I did not visit in previous months.I found an explanation of sorts here http://assistance.orange.fr/des-connexions-minitel-sur-votre-facture-3217.php I checked my options on my Orange account, to see if I could control it from there, but no option for Minitel is listed, despite what the link states, and I do not recall ever accepting "un petit logiciel minitel".I think it may have been presented in way which was not immediately obvious. To myself anyway [:)] Link to comment Share on other sites More sharing options...
nomoss Posted November 15, 2012 Share Posted November 15, 2012 Seems this problem has been around for a while. This is from Oct 2008. http://www.pcinpact.com/news/46390-minitel-facture-orange.htm Link to comment Share on other sites More sharing options...
Quillan Posted November 15, 2012 Share Posted November 15, 2012 There is no longer the option to activate or deactivate Minitel on your Orange account. The Minitel service ended on the 30th June 2012 so it is a bit difficult to understand how you can get charged for something that does not exist. I would give them a call if I were you. Link to comment Share on other sites More sharing options...
nomoss Posted November 15, 2012 Share Posted November 15, 2012 [quote user="nomoss"]On calling (Orange) Assistance I was told that certain sites use a Minitel connection, e.g. CPAM and some government sites. The operator told me she had now blocked this option, and that I could reactivate it by calling again.[:)][/quote] Link to comment Share on other sites More sharing options...
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