Chrissie Posted May 15, 2012 Share Posted May 15, 2012 I've just topped up our SFR mobile with 2 months of credit and was told I could register "3 numéros gratuit illimités" to last for 2 months. After much trying of various SFR customer service numbers, emails, website etc I finally landed on an advisor who put in the three numbers for me, but who then mumbled something about a 2 hours resrtiction. I asked several times about this, trying to discover if it is a restriction per call, or a restriction on each number, or a restriction on the overall time I can call them for free, but he was equally unclear and kept saying they were illimité within the restriction. [8-)]Can anyone clarify please?Chrissie (81) Link to comment Share on other sites More sharing options...
cooperlola Posted May 16, 2012 Share Posted May 16, 2012 Well, I looked on the website and if you hover your mouse over the question mark next to the 3 free numbers descriptionhttp://www.sfr.fr/mobile/offres/toutes-les-offres-sfr?vue=000029it seems to me to say that no individual call must be more than 3 hours long. There doesn't seem to be a limit on the number of calls though so I can't see a problem if you ring off and call the number back again. But I guess you really need to look at the full t&c's to be absolutely certain. Link to comment Share on other sites More sharing options...
Chrissie Posted May 16, 2012 Author Share Posted May 16, 2012 Thanks Coops - I used your link and managed to navigate from there to the terms and conditions and it is max 2 hours each call.Am I weird or what? - I could no more spend two hours on the trot on the phone to anyone, even my nearest and dearest, than I could fly to the moon! I understand that teenagers are different [blink] (fortunately my lifestyle does not often involve my world colliding with theirs) but does anyone else witter on for hours and hours at a time? (Sorry, have meaningful converstaions with etc etc..........!Chrissie (81) Link to comment Share on other sites More sharing options...
cooperlola Posted May 17, 2012 Share Posted May 17, 2012 No you're not weird (well, insofar as I can tell, anyway!) - the very same thought occured to me. My mother would like to spend 2 hours on the phone with me but I think she begins to detect that I'm no longer paying attention when the snoring begins after the first hour or so. Link to comment Share on other sites More sharing options...
f1angelina Posted November 28, 2012 Share Posted November 28, 2012 Hi guys, I wonder if you could help. I'm new to this SFR thing so would appreciate any info you can provide. We've bought a phone which came with the sim, registered the sim, and today I logged into the account online to research into this 3 free numbers thing but can't work it out. I discovered a forum in which people are moaning about having topped up 5euros and not received their free calls/texts and having no credit on the phone... Could you guys tell me:1. do you have to PAY for the 3 free numbers?2. how do you choose them? online? 963?3. how often can the 3 free numbers be changed?Would appreciate any help you can give.Angelina Link to comment Share on other sites More sharing options...
Chrissie Posted November 29, 2012 Author Share Posted November 29, 2012 Hi AngelinaI only top up my mobile every now and again using one of the SFR options you get from phoning 952. We do not have a subscription. Some of the options now give you this "3 free numbers" thing. Once you have done the top-up you get a confirming text and it tells you to phone a certain number within the next 48 hours or so to register those numbers (they must be French mainland numbers or french mobiles). It seemed to work OK when I finally did it, but as I make very few calls anyway, I never bothered again.Hope this helps.Chrissie (81) Link to comment Share on other sites More sharing options...
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